Senior Hospitality Leader High-Volume Multi-Outlet Ops

SpaceX; Bastrop (TX); On-site; USD 110,000 - 180,000; Full time

Job summary

SpaceX seeks a Senior Hospitality Manager to lead hospitality operations across multiple sites and concepts, driving standards, guest experience, and training programs for a 24/7 environment. You will manage day-to-day operations, lead managers and supervisors, and ensure safety, quality, and profitability across meals and events.

Responsibilities include high-volume catering, vendor management, and cross-site collaboration, with a focus on talent development and operational efficiency in a

Qualifications

• Associate degree or higher required with 12+ years in hospitality/food service leadership
• Experience leading in high-volume, multi-concept operations
• Strong interpersonal and written communication skills
• Ability to develop and roll out training programs across sites
• Proven ability to manage P&L, scheduling, payroll, and vendor relationships

Responsibilities

• Define and uphold hospitality standards and guest experience excellence across outlets
• Lead development and rollout of new services, training programs and offerings across locations
• Direct day-to-day operations across multiple food service outlets and catering locations
• Build and lead high-performing teams including talent acquisition and succession planning
• Plan and oversee large-scale events and catering operations with strong client focus
• Champion food safety and workplace safety standards across all sites
• Design systems to enhance productivity and cross-functional collaboration
• Develop training on service, allergens, and nutrition with measurable outcomes
• Own product quality, inventory, and cost control across locations
• Manage area P&L, budgeting, forecasting, and profitability improvements
• Negotiate vendor contracts and drive improvements in cost and supply reliability

Skills

Leadership

Team development

Guest experience

Training

Operations management

Education

Associate degree or higher

Tools

Microsoft Office

Job description

SpaceX seeks a Senior Hospitality Manager to lead hospitality operations across multiple sites and concepts, driving standards, guest experience, and training programs for a 24/7 environment. You will manage day-to-day operations, lead managers and supervisors, and ensure safety, quality, and profitability across meals and events.

Responsibilities include high-volume catering, vendor management, and cross-site collaboration, with a focus on talent development and operational efficiency in a