Hospitality Operations Manager — High-Volume 24/7

Future Ventures; Redmond (WA); On-site; USD 110,000 - 155,000; Full time

Benefits offered by this job

Stock options

Medical, Vision, and Dental insurance

401(k) retirement plan

Paid vacation and holidays

Employee shuttle from Seattle to Red

Career development

Job summary

SpaceX is seeking a Hospitality Manager to oversee food and customer service operations in a 24/7, multi-outlet environment. You will lead the team, manage scheduling and training, and ensure adherence to safety, quality, and service standards across all locations.

The role involves hiring, onboarding, and developing staff, while driving operational excellence and consistent food options that support morale and productivity.

Qualifications

• High school diploma or equivalency certificate.
• 10+ years of experience in food service operations.
• 5+ years of experience leading a team.

Responsibilities

• Oversee menus across service formats and ensure accuracy.
• Establish and enforce hospitality standards.
• Monitor quality and consistency of food products across locations.
• Maintain clean, safe workstations.
• Train staff on customer service, allergen awareness, and nutrition.

Skills

Food service operations

Team leadership

Customer service

Training

Payroll & scheduling

Menu standards

Food safety

HR management

Inventory management

Opening new operations

Education

High school diploma or equivalency

Tools

Microsoft Office

Job description

SpaceX is seeking a Hospitality Manager to oversee food and customer service operations in a 24/7, multi-outlet environment. You will lead the team, manage scheduling and training, and ensure adherence to safety, quality, and service standards across all locations.

The role involves hiring, onboarding, and developing staff, while driving operational excellence and consistent food options that support morale and productivity.