Senior Hospitality Lead — Café & Food Hall Ops

SpaceX; Hawthorne (CA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Stock options

Long-term incentives

401(k) plan

Medical coverage

Paid time off

Bonuses

Job summary

SpaceX in Hawthorne, CA is seeking a Manager of Hospitality (Café) to oversee food and customer service in a 24/7 multi-outlet environment, including high-volume halls and catering. You will lead talent, ensure service excellence, and drive cross-site communication.

The role requires extensive experience in food service operations and strong leadership, with a focus on safety, training, and operational standards. SpaceX offers a comprehensive rewards package and career growth opportunities.

Qualifications

• High school diploma or equivalency certificate.
• 10+ years of experience in food service operations.
• 5+ years of experience leading a team.

Responsibilities

• Oversee menus across service formats.
• Establish standards for hospitality operations.
• Monitor quality and consistency of food products.
• Maintain clean, safe workstations.
• Train staff on customer service and allergen knowledge.
• Ensure proper food safety practices.
• Coordinate and improve team time management.
• Monitor hospitality operations' finances.
• Develop training materials for in-person and online formats.
• Manage performance evaluations for staff.

Skills

Customer service

Leadership

Staff training

Operations management

Food safety

Microsoft Office

Education

High school diploma

Culinary degree

Tools

Microsoft Office

Job description

SpaceX in Hawthorne, CA is seeking a Manager of Hospitality (Café) to oversee food and customer service in a 24/7 multi-outlet environment, including high-volume halls and catering. You will lead talent, ensure service excellence, and drive cross-site communication.

The role requires extensive experience in food service operations and strong leadership, with a focus on safety, training, and operational standards. SpaceX offers a comprehensive rewards package and career growth opportunities.