Senior Hospital IT Support Technician

Lane Regional Medical Center; Zachary (LA); On-site; USD 42,000 - 56,000; Full time

Job summary

Lane Regional Medical Center in Zachary, LA seeks a Senior Computer Technician to join the first-level response team, supporting hospital staff with hardware, software, and connectivity issues. You will serve as a technical resource and contribute to IT projects.

Responsibilities include helping staff by phone and desk, installing and upgrading hardware and software, diagnosing network problems, documenting tickets, and participating in after-hours on-call rotations.

Qualifications

• Associates degree or equivalent IT experience required.
• Minimum of two years hands-on operation experience.
• Repair of computers and peripherals.

Responsibilities

• Provide helpdesk support to hospital staff.
• Install, configure, diagnose, repair, and upgrade hardware and software.
• Troubleshoot device network connectivity.
• Maintain helpdesk documentation and inventory.
• Participate in IT projects and policy improvements.
• On-call rotation after hours.

Skills

Helpdesk support

Hardware troubleshooting

Software troubleshooting

Network diagnostics

Technical documentation

Customer service

Education

Associates degree in Information Technology

Equivalent IT experience

Job description

Lane Regional Medical Center in Zachary, LA seeks a Senior Computer Technician to join the first-level response team, supporting hospital staff with hardware, software, and connectivity issues. You will serve as a technical resource and contribute to IT projects.

Responsibilities include helping staff by phone and desk, installing and upgrading hardware and software, diagnosing network problems, documenting tickets, and participating in after-hours on-call rotations.