Remote Senior Homeowner Claims QA Analyst

CSAA; Tennessee; Remote; USD 99,000 - 133,000; Full time

Benefits offered by this job

Remote-first

Annual bonus

401(k) with company match

Flexible work from home

Job summary

CSAA Insurance Group is hiring a Homeowner Claims Quality Assurance Senior Analyst to work remotely across the United States (excluding some states). The role focuses on QA of claims processes, auditing, and data-driven remediation actions within the Claims QA function.

The ideal candidate brings 6+ years in property claims handling, strong data analysis, and exceptional communication skills to influence leadership and drive improvements.

Qualifications

• 6+ years of experience in property claims handling.
• Bachelor's degree in a related field or equivalent experience.

Responsibilities

• Apply QA techniques to examine claims outputs and processes.
• Plan and execute claim-related audits and projects; lead teams when needed.
• Prepare written reports for executives and leaders to drive remediation actions.
• Train peers in technical aspects of the job and mentor newer analysts.
• Build professional networks with claims leaders and facilitate project meetings.

Skills

Auditing

Data analysis

Communication

Mentoring

Leadership

Excel

PowerPoint

Word

Microsoft Access

Education

Bachelor's degree

Advanced degree (CPA/MBA)

Tools

Microsoft Access

Job description

CSAA Insurance Group is hiring a Homeowner Claims Quality Assurance Senior Analyst to work remotely across the United States (excluding some states). The role focuses on QA of claims processes, auditing, and data-driven remediation actions within the Claims QA function.

The ideal candidate brings 6+ years in property claims handling, strong data analysis, and exceptional communication skills to influence leadership and drive improvements.