Senior Home Lending Advisor & Mortgage Expert

JPMorgan Chase; Winston-Salem (NC); On-site; USD 65,000 - 95,000; Full time

Job summary

JPMorgan Chase, Chase Home Lending, is seeking a Senior Home Lending Advisor to serve as the primary contact for clients through the loan life cycle, delivering expert guidance on mortgage products and regulatory compliance. You will collaborate with branch teams to grow origination, provide consultative financial recommendations, and maintain strong client relationships in the local market.

The role emphasizes mortgage knowledge, sales skills, regulatory awareness, and a commitment to

Qualifications

• Bachelor's degree or equivalent work experience in sales and/or real estate.
• 3+ years of mortgage lending and proven sales experience in retail banking.
• Knowledge of real estate market in local area.
• Excellent written and oral communication skills.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.

Responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
• Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
• Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
• Builds role as the internal and external mortgage expert and maintains good relationships with customers.
• Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.

Skills

Mortgage lending experience

Sales experience

Real estate knowledge

Excellent communication

Education

Bachelor's degree or equivalent

Job description

JPMorgan Chase, Chase Home Lending, is seeking a Senior Home Lending Advisor to serve as the primary contact for clients through the loan life cycle, delivering expert guidance on mortgage products and regulatory compliance. You will collaborate with branch teams to grow origination, provide consultative financial recommendations, and maintain strong client relationships in the local market.

The role emphasizes mortgage knowledge, sales skills, regulatory awareness, and a commitment to