Senior Home Lending Advisor - Lead & Mentor Mortgage

JPMorganChase; Medway (MA); On-site; USD 85,000 - 120,000; Full time

Job summary

JPMorgan Chase is seeking a Senior Home Lending Advisor to guide clients through the mortgage process and act as the primary contact for loan-related needs. The role emphasizes regulatory compliance, cross-team collaboration, and delivering a superior customer experience.

You will leverage expertise in FHA/VA guidelines, local real estate markets, and sales acumen to grow mortgage originations while supporting branches with product knowledge and training.

Qualifications

• Bachelor's degree or equivalent work experience in sales and/or real estate.
• 3+ years of mortgage lending and proven sales experience in retail banking.
• Knowledge of real estate market in local area.
• Excellent written and oral communication skills.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.

Responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
• Collaborates with your team to create an outstanding customer experience by utilizing marketing efforts.
• Develops a strong partnership with the assigned retail branches to promote mortgage loan originations in footprint territories.
• Builds role as the internal and external mortgage expert and maintains good relationships with customers.
• Exhibits consultative skills to provide recommendations based on financial analysis and customer needs.

Skills

Mortgage lending

Sales experience

Real estate market knowledge

Communication skills

FHA/VA guidelines

Education

Bachelor's degree or equivalent

Tools

Windows PC skills

Job description

JPMorgan Chase is seeking a Senior Home Lending Advisor to guide clients through the mortgage process and act as the primary contact for loan-related needs. The role emphasizes regulatory compliance, cross-team collaboration, and delivering a superior customer experience.

You will leverage expertise in FHA/VA guidelines, local real estate markets, and sales acumen to grow mortgage originations while supporting branches with product knowledge and training.