Senior Hogan IDS Mainframe Specialist (Production Support)

techstrasolutions; Pittsburgh (Allegheny County); On-site; USD 110,000 - 140,000; Full time

Job summary

Techstra Solutions is seeking a senior Hogan IDS support and problem-management professional to investigate production issues, perform root-cause analysis, and advise development teams. This role emphasizes subject-matter expertise over coding and requires strong banking system knowledge.

You will collaborate with Change-the-Bank teams, document resolutions, and guide junior engineers during major incidents in a high-performing, mission-critical environment.

Qualifications

• Bachelor’s degree in a relevant field (or equivalent combination of education, certifications, and experience in lieu of a degree).
• Strong Hogan experience
• Ability to support critical production systems
• Fit within a very high-performing team culture
• Advanced troubleshooting ability
• Creative problem-solving skills
• Deep Hogan systemexpertise
• Capability tooperatewithin a mission-critical environment
• Production support in critical banking systems
• Deep Hogan IDS experience
• Deposits domainexpertise
• Strong mainframe background
• COBOL
• JCL
• CICS
• VSAM
• Working knowledge of DB2
• Production support experience
• Incident management experience
• Root cause analysis experience
• Exceptional problem-solving skills

Responsibilities

• Diagnose unknown issues quickly
• Understand system behavior across multiple applications
• Determinewhat failed and why
• Restore service rapidly
• Document resolutions
• Recommend preventive improvements
• Share knowledge with junior team members
• Act as a subject matter expert
• Advise Change-the-Bank development teams
• Helpdeterminesolution approaches
• Explain complex Hogan behaviors
• Provide guidance more often than writing code

Skills

Hogan IDS experience

Root cause analysis

Production support

Incident management

Problem solving

Team mentoring

Communication skills

Banking domain knowledge

Education

Bachelor's degree in a relevant field

Tools

COBOL

JCL

CICS

VSAM

DB2

Mainframe

Job description

Techstra Solutions is seeking a senior Hogan IDS support and problem-management professional to investigate production issues, perform root-cause analysis, and advise development teams. This role emphasizes subject-matter expertise over coding and requires strong banking system knowledge.

You will collaborate with Change-the-Bank teams, document resolutions, and guide junior engineers during major incidents in a high-performing, mission-critical environment.