Senior Hogan IDS Mainframe Support Expert

Techstra Solutions; Pittsburgh (Allegheny County); On-site; USD 90,000 - 120,000; Full time

Job summary

Techstra Solutions is seeking a senior Hogan IDS support specialist to investigate production issues, perform root cause analysis, and advise development teams. This role emphasizes subject matter expertise and rapid restoration of banking application services in a high-performing team environment.

Candidates should have deep Hogan IDS experience, deposits domain knowledge, and a strong mainframe background, including COBOL, JCL, CICS, VSAM, and DB2.

Qualifications

• Bachelor’s degree in a relevant field (or equivalent combination of education, certifications, and experience in lieu of a degree).
• Strong Hogan experience
• Ability to support critical production systems
• Fit within a very high-performing team culture
• Advanced troubleshooting ability
• Creative problem-solving skills
• Deep Hogan systemexpertise
• Capability to operate within a mission-critical environment
• Production support in critical banking systems
• Deep Hogan IDS experience
• Deposits domainexpertise
• Strong mainframe background
• COBOL
• JCL
• CICS
• VSAM
• Working knowledge of DB2
• Production support experience
• Incident management experience
• Root cause analysis experience
• Exceptional problem-solving skills

Responsibilities

• Diagnose unknown issues quickly
• Understand system behavior across multiple applications
• Determine what failed and why
• Restore service rapidly
• Document resolutions
• Recommend preventive improvements
• Share knowledge with junior team members
• Act as a subject matter expert
• Advise Change-the-Bank development teams
• Help determines solution approaches
• Explain complex Hogan behaviors
• Provide guidance more often than writing code

Skills

Hogan experience

Troubleshooting

Problem solving

Hogan IDS

Deposits domain

Banking industry

Incident management

Root cause analysis

Production support

Communication

Education

Bachelor's degree in a relevant field

Tools

COBOL

JCL

CICS

VSAM

DB2

Mainframe

Job description

Techstra Solutions is seeking a senior Hogan IDS support specialist to investigate production issues, perform root cause analysis, and advise development teams. This role emphasizes subject matter expertise and rapid restoration of banking application services in a high-performing team environment.

Candidates should have deep Hogan IDS experience, deposits domain knowledge, and a strong mainframe background, including COBOL, JCL, CICS, VSAM, and DB2.