Senior Healthcare SaaS Implementation Lead

Relias US; Morrisville (NC); Hybrid; USD 55,000 - 68,000; Full time

Job summary

Relias in Morrisville, NC is seeking a Senior Implementation Consultant to manage end-to-end onboarding for multiple Relias products across mid-market and enterprise healthcare customers. You will coordinate technical setup, project plans, and cross-functional teams to ensure on-time delivery and successful launches.

The role requires a bachelor’s degree and at least 3 years in project management of customer-facing, SaaS deployments, with strong relationship-building and proactive

Qualifications

• Bachelor’s degree required.
• 3+ years in project management managing customer-facing projects.
• 3+ years in implementing SaaS-based products and solutions.
• Experience with project management tools, methodologies, and software.
• Strong ability to collaborate with internal and external stakeholders.

Responsibilities

• Manage end-to-end onboarding for Relias products for mid-market and enterprise healthcare customers.
• Coordinate internal resources across technical, clinical, change management and account management teams.
• Develop detailed project plans with scope, milestones, timelines and contingencies.
• Identify risks and issues and work with teams to mitigate them.
• Lead project reviews, provide status updates, and ensure on-time delivery within budget.
• Build positive customer relationships and ensure successful launches.

Skills

Client relationship management

Independent action

AI integration

Decision making

Cross-functional collaboration

Education

Bachelor’s Degree

Job description

Relias in Morrisville, NC is seeking a Senior Implementation Consultant to manage end-to-end onboarding for multiple Relias products across mid-market and enterprise healthcare customers. You will coordinate technical setup, project plans, and cross-functional teams to ensure on-time delivery and successful launches.

The role requires a bachelor’s degree and at least 3 years in project management of customer-facing, SaaS deployments, with strong relationship-building and proactive