Senior Healthcare Applications Manager

WesleyLife; Des Moines (IA); On-site; USD 90,000 - 130,000; Full time

Job summary

WesleyLife in Des Moines, IA, is seeking a Software Applications Manager to lead the administration, support, and optimization of enterprise business applications. You will manage day-to-day operations, oversee analysts, and act as the primary liaison to software vendors to ensure reliable services aligned with organizational goals.

You will collaborate with operational leaders, clinical teams, HR, and IT staff to improve user adoption, resolve system issues, and identify workflow improvements

Qualifications

• Bachelor’s degree in Information Technology, Information Systems, Business Administration, Healthcare Informatics, or related field
• Five or more years supporting business applications in a healthcare or associated industry
• Three or more years of leadership experience
• Strong leadership and team development skills
• Excellent analytical and problem-solving capabilities
• Ability to translate technical concepts into business language
• Strong customer service and relationship management skills

Responsibilities

• Lead daily operations of application support services and optimize enterprise software.
• Manage application availability, reliability, and performance across WesleyLife.
• Guide resolution of complex application issues and escalations.
• Oversee configuration, testing, upgrades, and implementation activities.
• Coordinate production support activities to minimize disruptions.
• Provide leadership, coaching, and performance management for analysts and staff.
• Foster accountability, collaboration, and customer service throughout the team.
• Build strong relationships with business leaders and departments.
• Serve as trusted advisor on application capabilities and best practices.
• Coordinate vendor support activities and monitor performance.
• Lead implementation and enhancement projects with cross-functional teams.
• Ensure compliance with policies, security standards, and regulatory requirements.

Job description

WesleyLife in Des Moines, IA, is seeking a Software Applications Manager to lead the administration, support, and optimization of enterprise business applications. You will manage day-to-day operations, oversee analysts, and act as the primary liaison to software vendors to ensure reliable services aligned with organizational goals.

You will collaborate with operational leaders, clinical teams, HR, and IT staff to improve user adoption, resolve system issues, and identify workflow improvements