Applications Analyst II

WesleyLife; Johnston (IA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Healthcare

Vision, dental

401K

Scholarships

Tuition reimbursement

Wellness program

Purdue Global discount

Referral bonus

Life, Accident coverage

Job summary

WesleyLife is seeking an Applications Analyst II to join our team in Johnston, IA. You will collaborate with the IS group and clinical staff to plan, design, and deploy new applications, while managing projects from scope to delivery.

You will extract data, report on clinical information, and train users on new and existing systems, ensuring HIPAA compliance and patient privacy. This role supports a range of healthcare IT initiatives within WesleyLife's senior services network.

Qualifications

• Proven experience with troubleshooting and issue resolution.
• Experience with desktop and server operating systems.
• Experience supporting clinical software applications in a healthcare/hospitality environment.

Responsibilities

• Collaborate with the IS team and other departments in planning, design, development, and deployment of new applications, and enhancements to existing applications.
• Direct and manage software application projects from beginning to end, including defining scope, goals, and deliverables.
• Extract data and create reports using application tools to present clinical information to end users.
• Configure existing clinical applications and implement new solutions to optimize reimbursement of delivered healthcare services.

Skills

Troubleshooting

Documentation

Communication

Healthcare IT

Education

Bachelors in Computer Science

Bachelors in Nursing

Job description

Network Support Center
5508 NW 88th St
Johnston, IA 50131, USA

Description

For the past 75 years, WesleyLife has built a reputation of excellence and is known in the Midwest as a progressive and thought-leading organization in the senior living and services industry. As a health and well-being organization, WesleyLife's networks provide a full continuum of services including traditional brick-and-mortar operations as well as home health, hospice, personal services, adult day services, transportation and home-delivered meals.

We believe everyone should experience the opportunity to live a life of continued growth, engagement, and meaning. The benefits we offer extend well beyond a paycheck to focus on your comprehensive health and well-being.

Working at WesleyLife will make you feel valued. You will be treated with respect and appreciation and trusted to do your job!

As an Applications Analyst II, you will:

• Collaborate with the IS team and other departments in the planning, design, development, and deployment of new applications, and enhancements to existing applications.
• Direct and manage software application projects from beginning to end, including defining project scope, goals, and deliverables that support business goals in collaboration with management and stakeholders.
• Establish project budgets, and recommend subsequent budget changes where necessary.
• Field incoming and escalated problem tickets to resolve application and software issues. Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution. Evaluate documented resolutions and analyze trends for ways to prevent repeated future problems.
• Extract data and create reports using application tools to present necessary clinical information to end users.
• Design, develop, and deliver software applications training programs and individual classes.
• Review and analyze the effectiveness and efficiency of existing software applications and develops strategies for improving or further leveraging these systems.
• Configure existing clinical applications and implement new solutions to optimize the reimbursement of delivered healthcare services.
• Ensure that new or modified information systems maintain patient confidentiality and privacy, in accordance with HIPAA
• Participate in the research, selection and implementation of "aging in place" technology solutions.
• Participate in process improvement projects that focus on the usage of clinical applications or the improvement of clinical processes with technology solutions.

We are looking for an individual that can build strong working relationships with our clinical department and other leaders, through timely and effective communication.

Once you join our family odds are good you’ll be here quite a while.When you commit to WesleyLife, we commit to you with our great perks and benefits, personal development opportunities and educational incentives. We also offer the following benefits of our total rewards package:

• Incredible benefits package including healthcare, vision, dental and 401K
• Up to $3,000/year Scholarship opportunities
• Up to $1,500/year Tuition reimbursement
• Free Wellness membership and wellness incentive program
• 18% Discount at Purdue University Global
• Referral Bonus Program
• Other voluntary benefits – Life, Accident and Critical Illness coverage

WesleyLife believes in the value of diversity within our workforce and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.Because of our commitment to your health and well-being, you will be required to successfully complete a pre-hire health assessment, drug screen and meet our COVID-19 requirements prior to beginning employment.

Qualifications

Education

Preferred

Bachelors or better in Computer Science or related field.

Bachelors or better in Nursing or related field.

Experience

Required

Proven experience with troubleshooting and issue resolution. Solid technical documentation skills and knowledge of current industry trends are required.

Experience with desktop and server operating systems. Experience supporting clinical software applications in a healthcare/hospitality environment.

5 years:

College diploma or university degree in the field of healthcare or computer science and/or 5 years equivalent work experience supporting clinical applications in a healthcare environment.

Licenses & Certifications

Preferred

Registered Nurse

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.