Senior Health Plan Implementation Manager

CVS Health; Carson City (NV); On-site; USD 73,000 - 122,000; Full time

Job summary

CVS Health in Carson City, NV, seeks an Implementation Project Manager to direct all aspects of self-funded new business client benefit plan implementations. You will partner with internal and external stakeholders to identify issues and ensure expectations are met or exceeded.

As the single point of contact, you will coordinate deliverables, develop implementation strategies, ensure adherence to performance guarantees, and drive continuous quality improvements based on client feedback.

Qualifications

• 2+ years project management and client-facing experience.

Responsibilities

• Directs all aspects of customer benefit plan implementation for self-funded NB clients.
• Partners with stakeholders to address implementation issues and meet/exceed customer expectations.
• Acts as single point of contact for benefit plan implementation.
• Coordinates delivery of all project tasks and implementation-related activities.
• Develops and executes implementation strategy aligned with customer needs.
• Ensures adherence to performance guarantees and contractual terms.
• Engages team members to fulfill assigned responsibilities.
• Solicits feedback to drive continuous quality improvement in the implementation process.

Skills

Project management

Client facing

Negotiation

Communication

Attention to detail

Prioritization

Education

High School diploma or GED

Associate's degree

Tools

Salesforce

Microsoft Teams

Excel

Outlook

Job description

CVS Health in Carson City, NV, seeks an Implementation Project Manager to direct all aspects of self-funded new business client benefit plan implementations. You will partner with internal and external stakeholders to identify issues and ensure expectations are met or exceeded.

As the single point of contact, you will coordinate deliverables, develop implementation strategies, ensure adherence to performance guarantees, and drive continuous quality improvements based on client feedback.