Senior Hardware Sustaining Engineer – Root Cause & Quality

Hewlett Packard Enterprise; California; On-site; USD 110,000 - 221,000; Full time

Job summary

Hewlett Packard Enterprise is recruiting a Hardware Engineer in California to lead root-cause analysis for critical hardware issues, drive corrective actions, and push hardware quality improvements. You will collaborate with engineering, manufacturing, and support teams to resolve complex defects and mentor junior staff.

Role requires a Bachelor's degree in Electronics/EE, 8+ years of hardware design and debugging, and strong proficiency with test equipment, PCB design, and FPGA/Verilog related

Qualifications

• Bachelor’s degree or higher in Electrical, Electronics, or Computer Engineering.
• 8+ years of hardware design, debug and testing experience at the board and system level.
• Expertise in debugging hardware problems using oscilloscopes, logic analyzers, and specialized networking test equipment such as IXIA/Spirent traffic analyzers, PCI analyzers, and in-circuit emulators
• PCB design experience including schematic capture, PCB layout and routing. Familiarity with Cadence System Design tool suite.
• Knowledge of networking hardware and associated components and interfaces such as switch ASICs, PHY, SerDes, CPU subsystems, optics, high-speed serial links, PoE, PCIe, NVMe, SATA, I2C, and USB.
• Expertise in high speed circuit design and debug. Familiarity with signal and power integrity concepts and associated test and simulation tools.
• Ability to manage multiple concurrent priorities and make progress. Able to manage hardware debug and design projects and driving them to closure.
• Good verbal and written communication skills. Ability to communicate and collaborate effectively with cross functional teams, vendors and customers.
• Team player with superior collaborative and project leadership skills and a focus on driving results.

Responsibilities

• Lead failure analysis for critical hardware issues reported from field and factory. Determine and document root cause and corrective actions (RCCA).
• Extract and share "Lessons Learned" from HW Sustaining failure analysis and share with appropriate Juniper teams to drive hardware quality improvement.
• Collaborate with other Engineering and Manufacturing / Operations teams to drive corrective actions and hardware quality improvements. Work with Customer Support teams to understand and address customer hardware concerns.
• Analyze hardware quality metrics and Repair Center findings to identify failure trends requiring investigation.
• Provide technical leadership into multi-sourcing and change management activities on shipping products.
• Review hardware test reports for new products prior to product release. Identify any quality concerns and work with the design teams to resolve.
• Mentor and guide junior members, foster a collaborative environment, and encourage curiosity and knowledge sharing.

Education

Electrical/Computer Engineering degree

Tools

Verilog HDL

FPGA design

Cadence

Agile PLM

Job description

Hewlett Packard Enterprise is recruiting a Hardware Engineer in California to lead root-cause analysis for critical hardware issues, drive corrective actions, and push hardware quality improvements. You will collaborate with engineering, manufacturing, and support teams to resolve complex defects and mentor junior staff.

Role requires a Bachelor's degree in Electronics/EE, 8+ years of hardware design and debugging, and strong proficiency with test equipment, PCB design, and FPGA/Verilog related