Senior Hardware Engineer - Root-Cause & Quality Lead

Hewlett Packard Enterprise; Utah; On-site; USD 96,000 - 221,000; Full time

Job summary

Hewlett Packard Enterprise is seeking a Hardware Engineer to join the Hardware Sustaining group. You will investigate critical hardware issues, document root causes, drive corrective actions, and push quality improvements into next-gen Juniper products based on lessons learned.

The role requires strong debugging skills, ability to manage multiple priorities, and collaboration with cross-functional teams to ensure product reliability and customer satisfaction.

Qualifications

• Bachelor’s degree or higher in Electrical, Electronics, or Computer Engineering.
• 8+ years of hardware design, debug and testing experience at the board and system level.
• Expertise in debugging hardware problems using oscilloscopes, logic analyzers, and specialized networking test equipment.
• PCB design experience including schematic capture, PCB layout and routing; Cadence tools familiarity.

Responsibilities

• Lead failure analysis for critical hardware issues reported from field and factory; determine RCCA.
• Extract and share Lessons Learned from HW Sustaining failures to drive quality.
• Collaborate with Engineering and Manufacturing/Operations to drive corrective actions and hardware quality improvements.
• Work with Customer Support teams to understand and address customer hardware concerns.
• Analyze hardware quality metrics and Repair Center findings to identify failure trends.
• Provide technical leadership into multi-sourcing and change management on shipping products.
• Review hardware test reports for new products prior to release and resolve concerns.

Skills

Communication skills

Project leadership

Team collaboration

Multitasking priorities

Education

Bachelor's degree in Electrical, Electronics, or Computer Engineering

Tools

Oscilloscopes

Logic analyzers

IXIA/Spirent traffic analyzers

PCI analyzers

In-circuit emulators

Cadence System Design tools

Verilog HDL

Job description

Hewlett Packard Enterprise is seeking a Hardware Engineer to join the Hardware Sustaining group. You will investigate critical hardware issues, document root causes, drive corrective actions, and push quality improvements into next-gen Juniper products based on lessons learned.

The role requires strong debugging skills, ability to manage multiple priorities, and collaboration with cross-functional teams to ensure product reliability and customer satisfaction.