Onsite Hardware Lab Technician - Prototyping & Debugging

Hewlett Packard Enterprise

San Jose (CA)

On-site

USD 81,000 - 164,000

Full time

3 days ago

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Job summary

Hewlett Packard Enterprise seeks a Hardware Lab Technician in California to support qualification and troubleshooting for new programs and sustaining products. You will use test equipment, read schematics, and work with Linux environments in a hands-on test lab setting.

The role requires experience with X86 servers/storage, soldering, and strong debugging skills, plus collaboration with hardware and quality teams.

Qualifications

Minimum 2 years' experience in a similar environment supporting qualification and troubleshoot of X86 servers, Storage appliance, and/or switches.
Proficient with soldering through-hole and SMT.
Hands-on role performed at HPE test laboratory.
Capable of reading MPI to understand system assembly process.
Able to read schematics and decipher circuit board layout.
Working knowledge of test and measurement equipment, troubleshooting and electronic debugging is required.
Working knowledge of networking and system configuration is required.
Proficient with Microsoft Word, Excel, and database systems like Salesforce, Agile and Xataface.
Familiarity with embedded x86, chipset, PCIe, SATA/NVMe, networking technologies, system architecture with hands on troubleshooting/testing a plus.
Working knowledge of Software troubleshooting (Linux environment) a plus.
Some Mechanical knowledge a plus.
Effective written and oral communication.
Ability to lift 65lbs on a regular basis.

Responsibilities

Prototype new hardware for proof of concept study
Benchmark and test new/current platforms and components
Provide test and qualification reports and results in a timely manner
Document detailed description of failure and steps to reproduce it
Manage bugs assigned in JIRA and provide timely updates
Work with the extended engineering team to troubleshoot field returns
Conduct Failure Analysis on Hewlett Packard Enterprise hardware appliances
Conduct component level troubleshooting including at the PCBA level
Collaborate with Hardware Engineer on failure analysis
Work closely with the Quality team to provide guidance on failure modes
Assist in the processing, disposition, and tracking of returned appliances
Ability to setup, test, and monitor systems in the reliability destructive testing (RDT) rack
Ability to load OS, firmware, and drivers onto the platforms and/or components
Assist cross-functional teams in troubleshooting systems when required