Senior GTM Operations & Revenue Analytics

Copado; Chicago (IL); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Health, dental, and vision Insurance

401(k) Plan

Paid Time Off

Wellness Perks

Job summary

Copado is looking for a highly analytical, collaborative, and business-minded Senior Analyst, GTM Operations to partner with our Enterprise Sales and Renewals organization. This role serves as both a strategic advisor and operational leader, helping drive predictable revenue growth through data-driven decision-making, scalable processes, and operational excellence.

As a trusted business partner, you will work closely with Sales, Customer Success, Finance, Marketing, and Executive Leadership to

Qualifications

• 5–8 years of experience in Sales Operations, Revenue Operations, GTM Operations, Renewal Operations, or GTM Strategy within a B2B SaaS organization.
• 1–2 years of direct experience supporting a Renewals or Customer Success organization preferred.
• Strong understanding of SaaS revenue models, renewal motions, forecasting, and business performance management.
• Advanced Salesforce experience with demonstrated ability to influence CRM design, business processes, workflows, and user experience.
• Experience building dashboards and reports using Salesforce and other business intelligence tools.

Responsibilities

• Facilitate cross-functional alignment across Sales, Customer Success, Finance, Marketing, and Product Operations to drive execution.
• Translate business priorities into scalable operational processes, reporting, and analytics.
• Partner with sales and renewal leaders to identify risks, opportunities, and operational improvements.
• Translate complex data sets into a clear narrative for leadership — identifying trends, risks, and opportunities before they're asked for.
• Lead post-mortems on missed targets or process breakdowns, delivering root-cause analysis and recommended fixes.
• Own the architecture and roadmap of the GTM tech stack (e.g., Salesforce, Outreach, Gong, ZoomInfo, CPQ), setting standards for integrations, data governance, and tool consolidation.
• Lead vendor strategy end-to-end — evaluating new tools, negotiating renewals with Procurement, and building ROI cases that justify (or challenge) continued investment.
• Design and enforce data governance standards that keep Salesforce a reliable system of record across the customer lifecycle.
• Lead renewal operations initiatives to improve forecasting, renewal visibility, and customer retention planning.

Skills

Salesforce

Data analysis

Stakeholder management

SQL

Tools

Gong

ZoomInfo

CPQ

Job description

Copado is looking for a highly analytical, collaborative, and business-minded Senior Analyst, GTM Operations to partner with our Enterprise Sales and Renewals organization. This role serves as both a strategic advisor and operational leader, helping drive predictable revenue growth through data-driven decision-making, scalable processes, and operational excellence.

As a trusted business partner, you will work closely with Sales, Customer Success, Finance, Marketing, and Executive Leadership to