Senior Group Account Director - Growth & Strategy

Coolr; New York (NY); Hybrid; USD 130,000 - 160,000; Full time

Benefits offered by this job

Flexible Hybrid working (3 days in the

2 days from home

20 days PTO

Birthday Day off

Wellbeing day off with $50 voucher

Private Healthcare cover

Tech scheme

Weekly team socials

Salary 130k–160k USD

Job summary

Coolr is seeking a Group Account Director to oversee client teams, nurture senior client relationships, and drive account growth across a rapidly expanding agency. You will mentor teams, ensure robust reporting, and help shape strategy and creative direction for top clients.

The role blends internal leadership with external client management, requiring a proactive, strategic mindset and a focus on quality output.

Qualifications

• Senior leadership experience in a social-first agency.
• Proven profitability management and growth opportunities.
• Strong strategic acumen across account planning, brand strategy and storytelling.
• Extensive industry knowledge and awareness of latest trends.
• Approachable leadership with mentorship for junior members.
• Ability to build strong, transparent relationships with senior clients and partners.
• Comfortable in fast-paced, high-volume agency settings.
• Commitment to quality output and adaptability to business needs.

Responsibilities

• Keep up to date with all client account activities to ensure efficient processes and quality output.
• Manage Account Directors/Managers, providing support and necessary tools to succeed.
• Mentor junior team members and lead by example.
• Ensure monthly and quarterly reporting is thorough and accurate.
• Build and maintain relationships with senior clients.
• Identify growth opportunities for client accounts.
• Ensure efficient and sustainable resourcing on client accounts.
• Improve efficiency in processes and budget management across accounts.
• Contribute to new business and pitch activities.

Skills

Social first agency

Commercial mindset

Account planning

Brand strategy

Creative storytelling

Industry knowledge

Mentorship

Client relationships

Fast-paced environment

Quality focus

Job description

Coolr is seeking a Group Account Director to oversee client teams, nurture senior client relationships, and drive account growth across a rapidly expanding agency. You will mentor teams, ensure robust reporting, and help shape strategy and creative direction for top clients.

The role blends internal leadership with external client management, requiring a proactive, strategic mindset and a focus on quality output.