Group Account Director | Growth & Client Leadership

Wearecoolr; New York (NY); Hybrid; USD 130,000 - 160,000; Full time

Benefits offered by this job

Flexible hybrid work

20 days PTO

Birthday day off

Wellbeing day off + $50 voucher

Private healthcare

Tech scheme

Weekly socials

Job summary

Coolr is seeking a Group Account Director to oversee client teams, maintain client relationships, and drive growth. The role blends internal team leadership with external management to uphold high-quality outputs and expand opportunities with key accounts.

You will mentor senior and junior staff, lead strategic account planning, and ensure accurate monthly/quarterly reporting while managing budgets and resourcing across accounts. The position offers a competitive salary and hybrid working.

Qualifications

• Social First Agency experience in a senior leadership role.
• Commercially minded with profitability experience.
• Strong strategic acumen across account planning, brand strategy, and creative storytelling.
• Extensive knowledge of industry trends.
• Mentorship of junior team members.
• Builds strong, transparent relationships with senior clients.

Responsibilities

• Keep client account activities up to date to ensure efficient processes and quality output.
• Lead Account Directors/Managers to ensure they are supported with tools and information.
• Mentor junior team members and lead by example.
• Ensure monthly and quarterly reporting is thorough and accurate.
• Identify growth opportunities for client accounts.
• Oversee budgeting and resourcing on client accounts.
• Contribute to new business and pitches.

Skills

Agency leadership

Profit growth

Strategic planning

Creative storytelling

Mentorship

Client relationships

Fast-paced

Tools

CRM software

Job description

Coolr is seeking a Group Account Director to oversee client teams, maintain client relationships, and drive growth. The role blends internal team leadership with external management to uphold high-quality outputs and expand opportunities with key accounts.

You will mentor senior and junior staff, lead strategic account planning, and ensure accurate monthly/quarterly reporting while managing budgets and resourcing across accounts. The position offers a competitive salary and hybrid working.