Senior Global Server Hardware Reliability Engineer

SpaceX; Redmond (WA); Presencial; USD 190.000 - 270.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Stock incentives

Bonus potential

Employee Stock Purchase Plan

Comprehensive medical/vision/dental

401(k) retirement plan

Disability insurance

Life insurance

Paid parental leave

3 weeks paid vacation

10+ paid holidays

Company shuttles Seattle to Redmond

Descripción de la vacante

SpaceX is seeking a Senior Server Hardware Systems Engineer for the Starlink division to manage the health and lifecycle of a global fleet of servers across data centers and PoPs worldwide.

This role focuses on hardware reliability, telemetry, alerting, and automation to enable a small team to operate a rapidly scaling large-scale server infrastructure.

Base salary is $190,000–$270,000 (Level 3) with long-term stock incentives and comprehensive benefits, located in Redmond, WA.

Formación

• Bachelor's degree in computer science, information systems/IT, or engineering discipline with 5+ years of professional experience in systems administration, SRE, or DevOps; OR 7+ years of such professional experience without a degree.
• 3+ years of professional experience troubleshooting and repairing enterprise server hardware in a production environment
• 3+ years of professional experience administering Linux systems
• Proficiency with Linux hardware diagnostics including kernel logs, EDAC, ipmitool, smartctl, nvme-cli, and ethtool
• Software development experience in Python or Go for building production tools, services, and automation

Responsabilidades

• Own the end-to-end hardware repair lifecycle for the Starlink server fleet, including triage, failure isolation, removal from production, repair coordination, validation, and return to service
• Build software and automation for hardware telemetry, alerting, and diagnostics using BMC and Redfish exporters, node-level metrics, and log collection systems
• Manage vendor support cases and coordinate on-site work with data center remote hands and field technicians across multiple regions and time zones
• Define, measure, and report fleet hardware metrics including Mean Time to Respond/Repair/Recover and component failure rates to drive continuous improvement
• Validate new server hardware before production deployment through burn-in testing, firmware checks, and configuration validation

Conocimientos

Linux administration

Server hardware troubleshooting

Python/Go development

SRE/DevOps concepts

IPMI/Diagnostics

Educación

Bachelor's degree in CS/IS/Engineering OR 7+ years experience without degree

Herramientas

ipmitool

smartctl

nvme-cli

ethtool

Redfish/OpenBMC

Descripción del empleo

SpaceX is seeking a Senior Server Hardware Systems Engineer for the Starlink division to manage the health and lifecycle of a global fleet of servers across data centers and PoPs worldwide.

This role focuses on hardware reliability, telemetry, alerting, and automation to enable a small team to operate a rapidly scaling large-scale server infrastructure.

Base salary is $190,000–$270,000 (Level 3) with long-term stock incentives and comprehensive benefits, located in Redmond, WA.