Automation-First Senior Server Hardware Engineer

SpaceX; Palo Alto (CA); On-site; USD 200,000 - 280,000; Full time

Benefits offered by this job

Stock options

Stock/long-term incentives

Comprehensive medical, vision, and ...

Job summary

SpaceX is seeking a Sr. Server Hardware Systems Engineer (Starlink) to own the health of a global Starlink server fleet. You will manage hardware lifecycles, triage failures, and coordinate with data centers, vendors, and field teams to keep systems online.

The role emphasizes automation-first approaches and scale in a fast-paced environment. The position is primarily office-based with opportunities to spend time in data centers and field sites as needed.

Qualifications

• Bachelor’s degree in computer science, information systems/IT, or an engineering discipline with 5+ years of related experience or 7+ years without a degree.
• 3+ years troubleshooting and repairing enterprise server hardware in production.
• 3+ years administering Linux systems.

Responsibilities

• Own end-to-end hardware repair lifecycle for Starlink server fleet, triage alerts, isolate failures, and drive repair and return to service.
• Coordinate vendor support, data center technicians, and parts logistics for warranty replacements or failure analysis.
• Build automation for hardware telemetry, alerting, and diagnostics; reduce manual steps in production drains and recovery.
• Define, measure, and report fleet hardware metrics (MTTR, backlog, failure rates) and publish status updates.
• Write runbooks and training materials for NOC and field technicians to resolve hardware incidents.
• Validate new server hardware with burn-in, firmware, and configuration checks; drive improvements with vendors.

Skills

Large server fleet operations

Linux administration

Python or Go

Prometheus/Grafana/Alertmanager

Kubernetes

Redfish/IPMI/OpenBMC

Hardware repair diagnostics

Automation tooling

Education

Bachelor's degree in computer science, information systems/IT or engineering

Tools

Linux

Prometheus

Grafana

Alertmanager

Kubernetes

Python

Go

Redfish

IPMI

Job description

SpaceX is seeking a Sr. Server Hardware Systems Engineer (Starlink) to own the health of a global Starlink server fleet. You will manage hardware lifecycles, triage failures, and coordinate with data centers, vendors, and field teams to keep systems online.

The role emphasizes automation-first approaches and scale in a fast-paced environment. The position is primarily office-based with opportunities to spend time in data centers and field sites as needed.