Senior Server Hardware Systems Engineer – Fleet Reliability

Ativesite; Redmond (WA); Presencial; USD 190.000 - 270.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Stock options

401(k)

Paid parental leave

Dental & vision

Descripción de la vacante

SpaceX's Starlink team seeks a Senior Server Hardware Systems Engineer to own the hardware lifecycle of the Starlink server fleet. You will build telemetry, alerts, and automation to enable a scalable operation and coordinate with data centers, vendors, and field technicians to keep hardware in service.

The role emphasizes an automation-first approach and includes time in the field with Starlink data center teams. A strong background in Linux, server hardware, and scripting is essential.

Formación

• Bachelor's degree with 5+ years in systems administration, SRE, or DevOps; or 7+ years experience in lieu of a degree.
• 3+ years troubleshooting and repairing enterprise server hardware in production.
• 3+ years administering Linux systems.

Responsabilidades

• Own the end-to-end hardware repair lifecycle for the Starlink server fleet and its components; triage alerts and drive repair to service.
• Coordinate vendor support and data center remote hands, including parts delivery and warranty handling.
• Build automation for telemetry, alerting, diagnostics, and post-repair validation to reduce manual steps.
• Define, measure, and report fleet hardware metrics (MTTR, backlog, failure rates) and share updates with stakeholders.
• Write runbooks and training materials for NOC and field technicians to resolve incidents.

Conocimientos

Server hardware

Linux troubleshooting

Python/Go scripting

Kubernetes operations

Telemetry & monitoring

Automation

BMC/Redfish/IPMI

OpenBMC

Educación

Bachelor's degree in CS or related field

Herramientas

Redfish

IPMI

OpenBMC

iLO/iDRAC

Descripción del empleo

SpaceX's Starlink team seeks a Senior Server Hardware Systems Engineer to own the hardware lifecycle of the Starlink server fleet. You will build telemetry, alerts, and automation to enable a scalable operation and coordinate with data centers, vendors, and field technicians to keep hardware in service.

The role emphasizes an automation-first approach and includes time in the field with Starlink data center teams. A strong background in Linux, server hardware, and scripting is essential.