Server Hardware Reliability Engineer (Global Fleet)

SpaceX; Redmond (WA); On-site; USD 140,000 - 200,000; Full time

Job summary

SpaceX's Starlink division seeks a Server Hardware Systems Engineer to own the health and reliability of a global server fleet. You will manage failure detection, repair, and recovery, and build telemetry and automation to empower a small team working across data centers and regions.

You will also define hardware reliability metrics, validate new server hardware, and collaborate with vendors to drive design improvements based on fleet data.

Qualifications

• Bachelor's degree in computer science, computer engineering, electrical engineering, information technology, or another STEM discipline OR 2+ years of professional server hardware operations experience.
• 1+ years of professional experience troubleshooting and repairing enterprise server hardware in a production environment.
• 1+ years of experience administering Linux systems.
• Experience writing scripts or software in Python, Go, or Bash.

Responsibilities

• Own end-to-end hardware repair lifecycle for the Starlink server fleet, including triage of alerts and repair coordination.
• Build telemetry, alerting, and automation software for large-scale server fleet operations.
• Manage vendor support cases and coordinate repairs across data centers, remote hands, and field techs.

Skills

Linux systems administration

Server hardware repair

Scripting (Python/Go/Bash)

Data center operations

Hardware diagnostics

Education

Bachelors in STEM or related

2+ years server hardware ops experience

Tools

HPE iLO / Dell iDRAC / OpenBMC

Redfish / IPMI

Prometheus / Grafana / Alertmanager

ipmitool / smartctl / nvme-cli

Kubernetes

Job description

SpaceX's Starlink division seeks a Server Hardware Systems Engineer to own the health and reliability of a global server fleet. You will manage failure detection, repair, and recovery, and build telemetry and automation to empower a small team working across data centers and regions.

You will also define hardware reliability metrics, validate new server hardware, and collaborate with vendors to drive design improvements based on fleet data.