Sr. Server Hardware Systems Engineer (Starlink)

SpaceX; Redmond (WA); Vor Ort; USD 190.000 - 270.000; Vollzeit

Benefits dieser Stelle

Stock incentives

Bonus potential

Employee Stock Purchase Plan

Comprehensive medical/vision/dental

401(k) retirement plan

Disability insurance

Life insurance

Paid parental leave

3 weeks paid vacation

10+ paid holidays

Company shuttles Seattle to Redmond

Zusammenfassung

SpaceX is seeking a Senior Server Hardware Systems Engineer for the Starlink division to manage the health and lifecycle of a global fleet of servers across data centers and PoPs worldwide.

This role focuses on hardware reliability, telemetry, alerting, and automation to enable a small team to operate a rapidly scaling large-scale server infrastructure.

Base salary is $190,000–$270,000 (Level 3) with long-term stock incentives and comprehensive benefits, located in Redmond, WA.

Qualifikationen

• Bachelor's degree in computer science, information systems/IT, or engineering discipline with 5+ years of professional experience in systems administration, SRE, or DevOps; OR 7+ years of such professional experience without a degree.
• 3+ years of professional experience troubleshooting and repairing enterprise server hardware in a production environment
• 3+ years of professional experience administering Linux systems
• Proficiency with Linux hardware diagnostics including kernel logs, EDAC, ipmitool, smartctl, nvme-cli, and ethtool
• Software development experience in Python or Go for building production tools, services, and automation

Aufgaben

• Own the end-to-end hardware repair lifecycle for the Starlink server fleet, including triage, failure isolation, removal from production, repair coordination, validation, and return to service
• Build software and automation for hardware telemetry, alerting, and diagnostics using BMC and Redfish exporters, node-level metrics, and log collection systems
• Manage vendor support cases and coordinate on-site work with data center remote hands and field technicians across multiple regions and time zones
• Define, measure, and report fleet hardware metrics including Mean Time to Respond/Repair/Recover and component failure rates to drive continuous improvement
• Validate new server hardware before production deployment through burn-in testing, firmware checks, and configuration validation

Kenntnisse

Linux administration

Server hardware troubleshooting

Python/Go development

SRE/DevOps concepts

IPMI/Diagnostics

Ausbildung

Bachelor's degree in CS/IS/Engineering OR 7+ years experience without degree

Tools

ipmitool

smartctl

nvme-cli

ethtool

Redfish/OpenBMC

Jobbeschreibung

SpaceX is seeking a Senior Server Hardware Systems Engineer for the Starlink division to manage the health and lifecycle of a global fleet of servers running in data centers and points of presence worldwide. This role focuses on hardware reliability, telemetry, alerting, and automation to enable a small team to operate a rapidly scaling large-scale server infrastructure.

What You'll Do

• Own the end-to-end hardware repair lifecycle for the Starlink server fleet, including triage, failure isolation, removal from production, repair coordination, validation, and return to service
• Build software and automation for hardware telemetry, alerting, and diagnostics using BMC and Redfish exporters, node-level metrics, and log collection systems
• Manage vendor support cases and coordinate on-site work with data center remote hands and field technicians across multiple regions and time zones
• Define, measure, and report fleet hardware metrics including Mean Time to Respond/Repair/Recover and component failure rates to drive continuous improvement
• Validate new server hardware before production deployment through burn-in testing, firmware checks, and configuration validation

What You Need

• Bachelor's degree in computer science, information systems/IT, or engineering discipline with 5+ years of professional experience in systems administration, SRE, or DevOps; OR 7+ years of such professional experience without a degree
• 3+ years of professional experience troubleshooting and repairing enterprise server hardware in a production environment
• 3+ years of professional experience administering Linux systems
• Proficiency with Linux hardware diagnostics including kernel logs, EDAC, ipmitool, smartctl, nvme-cli, and ethtool
• Software development experience in Python or Go for building production tools, services, and automation

Nice to Have

• 3+ years of experience operating large server fleets in production data center environments
• Hands-on experience diagnosing and replacing server components such as CPUs, DIMMs, NVMe SSDs, NICs, and power supplies
• Experience with out-of-band management controllers such as HPE iLO, Dell iDRAC, or OpenBMC using Redfish and IPMI
• Experience building monitoring and alerting with Prometheus, Grafana, and Alertmanager
• Experience operating Kubernetes clusters including node lifecycle tasks such as cordoning and draining
• Experience with server hardware qualification, burn-in testing, or new product introduction

Base salary $190,000–$270,000 (Level 3) plus long-term incentives in the form of company stock or long-term cash awards, potential discretionary bonuses, Employee Stock Purchase Plan eligibility, comprehensive medical/vision/dental coverage, 401(k) retirement plan, disability insurance, life insurance, paid parental leave, 3 weeks paid vacation, 10+ paid holidays per year, and company shuttles from Seattle to Redmond office