Senior Server Hardware SRE - Automation-Driven Fleet

SpaceX; Hawthorne (CA); Presencial; USD 185.000 - 265.000; Jornada completa

Descripción de la vacante

SpaceX's Starlink SRE team seeks a Senior Server Hardware Systems Engineer to own the hardware lifecycle for the global Starlink fleet. You will build telemetry, automation, and runbooks to scale repairs, validation, and vendor coordination across data centers worldwide.

The role emphasizes automation-first tooling, thorough failure analysis, and collaboration with hardware engineering, network operations, and field technicians. Office-based with field time encouraged.

Formación

• Bachelor’s degree in computer science, information systems/IT, or engineering with 5+ years in SRE/DevOps; or 7+ years in lieu of a degree.
• 3+ years of experience troubleshooting and repairing enterprise server hardware in production.
• 3+ years of experience administering Linux systems.

Responsabilidades

• Own the end-to-end hardware repair lifecycle for the Starlink server fleet and its components: triage alerts, isolate failures, and drive repair and return.
• Coordinate on-site work with data center remote hands and field technicians, including parts delivery and warranty returns.
• Build software and automation for telemetry, alerting, and diagnostics to reduce manual steps and support rapid recovery.
• Define and report fleet hardware metrics (MTTR, MTBF, backlog) and publish status updates to stakeholders.
• Write runbooks and training material so NOC and field techs resolve hardware incidents.

Conocimientos

Linux administration

Hardware troubleshooting

Automation scripting (Python/Go/Bash)

Vendor coordination

Runbooks & SOPs

Telemetry & monitoring

Educación

Bachelor’s degree in CS/IT or engineering

Herramientas

Redfish / IPMI

Prometheus / Grafana / Alertmanager

Kubernetes

OpenBMC / iLO / iDRAC

nvme-cli / smartctl

Descripción del empleo

SpaceX's Starlink SRE team seeks a Senior Server Hardware Systems Engineer to own the hardware lifecycle for the global Starlink fleet. You will build telemetry, automation, and runbooks to scale repairs, validation, and vendor coordination across data centers worldwide.

The role emphasizes automation-first tooling, thorough failure analysis, and collaboration with hardware engineering, network operations, and field technicians. Office-based with field time encouraged.