Fleet-Scale Server Hardware Reliability Engineer

SpaceX; Union Hill-Novelty Hill (WA); Presencial; USD 140.000 - 200.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Stock options

Medical, vision and dental

401(k) retirement plan

Paid time off and holidays

Descripción de la vacante

SpaceX is seeking a Server Hardware Systems Engineer (Starlink) to own the health and lifecycle of the Starlink server fleet. You will build telemetry, automation, and processes to scale repairs and recovery while coordinating with data centers, field techs, and vendors.

The role emphasizes diagnosing hardware failures, implementing renewable processes, and shaping server design for future sites. Expect to work with a global fleet and travel as needed.

Formación

• Bachelor's degree in computer science, computer engineering, electrical engineering, information technology, or another STEM discipline; OR 2+ years of professional experience in server hardware operations.
• 1+ years of professional experience troubleshooting and repairing enterprise server hardware in a production environment.
• 1+ years of professional experience administering Linux systems.
• Experience writing scripts or software in Python, Go, or Bash.

Responsabilidades

• Own the end-to-end hardware repair lifecycle for the Starlink server fleet and its components (CPUs, memory, SSDs, NICs, optics, and power supplies).
• Manage vendor support cases and coordinate on-site work with data center remote hands and field technicians.
• Build the software and automation behind that path: hardware telemetry and alerting, removal of manual steps, and post-repair validation.
• Define, measure, and report fleet hardware metrics (MTTR, p50/p90), backlog trends, and component failure rates.
• Write runbooks and training material so NOC and field technicians can resolve common hardware incidents.
• Validate new server hardware before production, including burn-in, firmware, and configuration checks, and drive corrective action with vendors.

Conocimientos

Linux administration

Python

Go

Bash scripting

Server hardware repair

Kubernetes

Prometheus/Grafana

IPMI/Redfish

Educación

Bachelor's degree in CS/CE/EE or STEM discipline

Herramientas

Redfish

IPMI

OpenBMC

nvme-cli

ethtool

Descripción del empleo

SpaceX is seeking a Server Hardware Systems Engineer (Starlink) to own the health and lifecycle of the Starlink server fleet. You will build telemetry, automation, and processes to scale repairs and recovery while coordinating with data centers, field techs, and vendors.

The role emphasizes diagnosing hardware failures, implementing renewable processes, and shaping server design for future sites. Expect to work with a global fleet and travel as needed.