Senior Global Sales Onboarding Specialist (Fixed Term Contract)

SNAP, Inc.; Santa Monica (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Parental leave

Wellbeing programs

401(k) matching

Job summary

Snap Inc. is seeking a Senior Specialist, Global Sales Onboarding to lead ASCEND, the global in-person Sales Onboarding experience.

You will orchestrate cohort planning, stakeholder coordination, facilitator readiness, and participant experience across multiple regions to ramp new sellers effectively. You will build and manage an integrated program plan covering curriculum, speakers, communications, logistics, and learning materials, while partnering with Sales, Product, Marketing, and People

Qualifications

• 5+ years of experience in Learning & Development, Sales Enablement, Program Management, or related field.
• Experience owning or managing complex, high-visibility programs from planning through execution and measurement.
• Strong project management skills with ability to reprioritize quickly and meet deadlines.

Responsibilities

• Own end-to-end coordination of ASCEND, Snap’s global in-person Sales Onboarding program.
• Partner with cross-functional teams to translate business priorities into learning experiences.
• Manage speaker and facilitator readiness, including content deadlines and rehearsals.
• Maintain program calendars and operating rhythms for global cohorts.
• Analyze data to identify trends and improvements for curriculum and delivery.
• Build facilitator guides, participant resources, and learning materials.

Skills

Learning & Development

Sales Enablement

Program Management

Education

Bachelor's degree or equivalent

Tools

LMS

Sales enablement tools

Job description

• We’re looking for a Senior Specialist, Global Sales Onboarding to join Snap Inc. on a 7-month fixed term basis supporting our Sales Learning & Development team within the People organization
• This role will serve as a key program lead for ASCEND, Snap’s global in-person Sales Onboarding experience, coordinating the people, content, operations, and cross-functional partners required to deliver a high-quality and consistent experience for new sellers around the world
• You’ll own the day-to-day orchestration of a complex global program—from cohort planning and stakeholder coordination to facilitator readiness, participant experience, delivery, and measurement. You’ll work across Sales, Product, Sales Operations, Marketing, People, and other teams to ensure new hires build the knowledge, connections, and practical capabilities they need to ramp successfully at Snap
• Own the end-to-end coordination and execution of ASCEND, Snap’s global in-person Sales Onboarding experience, ensuring a consistent, high-quality experience across global hubs and cohorts
• Build and manage the integrated program plan across curriculum, facilitators, speakers, participants, communications, logistics, technology, and learning materials
• Serve as the central point of coordination across Sales L&D and a broad group of cross-functional partners, driving clear ownership, timelines, dependencies, and deliverables
• Partner with subject matter experts across Sales, Product, Sales Operations, Marketing, and other functions to translate business priorities and expertise into relevant learning experiences
• Manage speaker and facilitator readiness, including content deadlines, session preparation, rehearsals, materials, and day-of execution
• Coordinate closely with event, workplace, travel, and regional partners to deliver seamless in-person experiences across global locations
• Maintain the ASCEND program calendar and operating rhythm, ensuring upcoming cohorts are planned and prepared well in advance
• Anticipate risks and dependencies, resolve issues quickly, and keep multiple workstreams moving without requiring significant day-to-day oversight
• Facilitate and support components of global new hire onboarding, with a focus on Snap’s advertising business, products, tools, customers, and ways of working
• Create and continuously improve engaging learning experiences that make complex sales and technical information practical and actionable for new hires
• Ensure the in-person ASCEND experience builds effectively upon required pre-work and virtual onboarding, creating a cohesive end-to-end new hire journey
• Develop and maintain facilitator guides, participant resources, job aids, communications, and other materials that enable consistent global delivery
• Partner with subject matter experts to ensure content remains current, relevant, and connected to the realities sellers encounter in market
• Support Snap’s global leadership in developing scalable learning experiences for their teams and the sales orgs tied back to the business priorities and skills needed
• Own the measurement approach for ASCEND, including participant readiness, engagement, learning outcomes, program effectiveness, and stakeholder feedback
• Analyze quantitative and qualitative data across cohorts to identify trends and recommend improvements to curriculum, delivery, and participant experience
• Establish a repeatable feedback loop with Sales leaders, managers, facilitators, and participants to continuously evolve the program
• Maintain program dashboards and provide clear updates on outcomes, risks, upcoming cohorts, and areas requiring leadership attention
• Translate program insights into practical changes that improve new-hire readiness and accelerate seller effectiveness
• Build and maintain the processes, documentation, templates, timelines, and playbooks required to make ASCEND repeatable and scalable globally
• Manage multiple cohorts, stakeholders, and workstreams simultaneously while balancing immediate execution needs with longer-term program improvements
• Drive accountability across cross-functional contributors, proactively following up and removing barriers to ensure commitments are delivered on time
• Identify opportunities to simplify, automate, or improve program operations while maintaining a high-quality participant experience
• Ensure program knowledge, decisions, materials, and operating processes are well documented to support continuity across the Sales L&D team

Benefits

• Up to 28 weeks of parental leave and return-to-work program
• Adoption, surrogacy, infertility, and fertility preservation benefits
• Backup child care coverage, center-based care support, & caregiver assistance
• Dependent Daycare Flexible Spending Account
• For Snap, employees taking care of loved ones with complex, chronic, or ongoing care needs (i.e. parent with Dementia, spouse with Cancer, child with Autism), your family can save time, money, & stress with Wellthy
• Lactation rooms (based on office location) and breastmilk shipping coverage
• Services to support your path to parenthood & beyond - fertility support & family planning via Carrot, SNOO, Hinge Health
• Short-term disability, long-term disability, basic life insurance, and AD&D insurance
• Comprehensive medical coverage, including PPO, HDHP with HSA, and HMO options
• Dental coverage, including orthodontia benefits
• Vision coverage, including frame and contact allowance and LASIK benefits
• Free membership to One Medical for primary and urgent healthcare services
• Business Travel Insurance
• Gym perks and discounts
• Team fitness classes and races
• Sports leagues
• Cooking and nutritional workshops
• Well-being reimbursement
• Unlimited access to virtual physical therapy with Anthem
• 15 sessions per year of mental health for you + dependents through Lyra
• Generous time off and leave programs. In the US, this includes the following:
• Up to 3 weeks (120 hours) of vacation time and 1 floating holiday for non-exempt team members
• 15 sick and safe days per year
• 12 paid holidays per year
• Social gatherings, team outings, and volunteering programs
• Speaker series, classes, and subscriptions to educational programs
• Meditation and yoga classes
• Snap Inc. provides a 401(k) plan that allows you to save on a pre-tax, Roth, and after-tax basis for your retirement (yes, we even have the Mega backdoor option!) Snap will also match 100% up to 3% of your contribution and then 50% on your 4th and 5th%
• Flexible Spending Accounts for healthcare, daycare and commuter
• Health Savings Account with employer contributions
• Rocket Lawyer memberships
• Financial education programs
• Snap exclusive discounts and perks
• Compensation packages that let you share in Snap’s long-term success!

This role is ideal for someone who combines strong Learning & Development experience with exceptional program management: someone who can see around corners, bring structure to complexity, hold multiple partners accountable, and ensure both the big picture and the smallest execution details come togetherCan build report and internal relationships quickly and effectively in multiple regions around the globeComfortable engaging with senior stakeholders and managing inbound requestsDemonstrated ability to drive accountability and results across cross-functional partners without direct authorityAbility to anticipate issues, identify dependencies, make sound decisions, and independently solve problems in fast-moving environmentsExperience using data, participant feedback, and business outcomes to evaluate and continuously improve programsStrong facilitation and presentation skills, with the ability to create engaging experiences for global audiencesInstinct to initiate, follow through, and drive work to completion with minimal guidanceExcellent written communication, content-editing, and organizational skillsAbility to quickly absorb unfamiliar or technical information and translate it into clear, accessible learning experiences and resourcesUnderstanding of sales organizations and an ability to connect learning experiences to seller effectiveness and business outcomesComfortable operating in a global organization and adapting programs for different regions, audiences, and business needsStrong operational instincts and attention to detail, with the ability to move fluidly between the overall program strategy and the details required to deliver it successfullyExceptional program and project management skills, with demonstrated experience coordinating complex programs involving multiple stakeholders, workstreams, deadlines, and dependenciesStrong stakeholder management skills and confidence working with senior leaders, subject matter experts, facilitators, and global partners5+ years of experience in Learning & Development, Sales Enablement, Program Management, Sales Operations, Sales, or a related fieldStrong project management experience with the ability to reprioritize quickly and deliver against firm deadlinesExperience developing and/or delivering learning experiences in a professional environmentDemonstrated experience owning or managing complex, high-visibility programs from planning through execution and measurementBachelor’s degree or equivalent years of relevant professional experienceExperience working in highly cross-functional environments and coordinating stakeholders across multiple functionsExperience supporting sales onboarding, sales enablement, or other learning programs for revenue-generating organizationsExperience working within digital advertising, media, technology, or another fast-moving commercial environmentExperience managing global, cohort-based, and/or in-person learning programsFamiliarity with digital advertising platforms and the sales processes associated with complex advertising solutionsExperience administering LMS, sales enablement, or other L&D platforms used to deploy, manage, and measure learning at scaleExperience building measurement approaches that assess knowledge, skills, behaviors, participant experience, and program impactDemonstrated ability to use data to identify opportunities and make practical, scalable recommendationsExperience working as part of a regional or global function within a highly matrixed organization