Senior Global Billings Lead

Asana; San Francisco (CA); On-site; USD 121,000 - 138,000; Full time

Benefits offered by this job

Hybrid work schedule

SF office location

Pay equity audit

Job summary

Asana is seeking a Sr Global Billings Lead to oversee global billing and order management, partnering with go-to-market and systems teams. This role is based in San Francisco with a hybrid schedule and office-centric in-office days.

You will lead a global Billing Analysts team and drive end-to-end billing processes for complex enterprise deals. The ideal candidate has leadership experience in billing, consumption-based models, and familiarity with Zuora and NetSuite, plus cross-functional

Qualifications

• Leadership in billing and order management, including offshore vendor oversight.
• Experience with consumption-based billing models.
• Experience supporting multi-billion dollar enterprise accounts.
• Strong knowledge of Zuora Billing, Zuora RevPro, NetSuite, Salesforce CPQ, or Metronome.
• Understanding ASC 606 and SOX controls.
• Proven cross-functional collaboration skills.

Responsibilities

• Partner with Deal Desk and Sales to structure complex deals and advise on non-standard billing.
• Collaborate with Enterprise Technology to scale the quote-to-order process and implement system enhancements.
• Lead SKU and systems launches with Product, Finance, and Revenue Ops to ensure billing readiness for new products.
• Serve as the operational owner for strategic accounts, handling terms, usage, pricing, and invoicing.
• Drive UAT for billing system changes and new product releases across stakeholders.
• Manage month-end close, including journal entries and AR/billings reconciliations between Zuora and NetSuite.
• Establish and maintain SOX controls with proper documentation.

Skills

Leadership in billing

Consumption-based billing

Enterprise accounts experience

Zuora Billing

Zuora RevPro

NetSuite

Salesforce CPQ

Metronome

ASC 606 knowledge

SOX controls

Cross-functional collaboration

Tools

Zuora Billing

Zuora RevPro

NetSuite

Salesforce CPQ

Metronome

Job description

Our Finance team tracks and seeks to understand the factors driving our growth and success . We help our enti re organization achieve our operational and financial goals while embodying our company values . We ensur e our objectives are feasible and work closely with all teams to ensure they have the resources they nee d to achieve our ambitious mission enabling all teams to work together effortlessly . We are looking for a detail-oriented, strategic Sr Global Billings Lead to oversee our global billings and order management function, partner cross-functionally across go-to-market and systems teams, and lay the operational foundation to support Asana's rapid growth .

This role is based in our San Francisco office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you do and the teams with which you partner .

What you'll achieve

• Partner with the Deal Desk and Sales (Revenue) teams to structure complex deals, advise on non-standard billing requests, and build a solid foundation for the enterprise quote-to-order process .
• Collaborate with Enterprise Technology (Fintech) to scale the quote-to-order process and execute ongoing system enhancements .
• Lead SKU and systems launches in cross-functional partnership with Product, Finance, and Revenue Operations to ensure complete billing readiness for new product offerings .
• Serve as the dedicated operational owner for strategic commercial accounts, providing high-touch support to execute complex contractual terms, usage, pricing, and invoicing accurately throughout the customer lifecycle .
• Drive User Acceptance Testing (UAT) for billing system changes and new product releases, coordinating across stakeholders to validate end-to-end workflows prior to go-live .
• Manage the month-end close process, including journal entry reviews and AR/billings reconciliations between Zuora and NetSuite .
• Establish and maintain SOX controls with detailed preparation and review documentation .
• Provide leadership, coaching, and direction to a global team of Billing Analysts and an offshore vendor team to drive operational excellence .
• Identify continuous opportunities to improve operational efficiency through process optimization, automation, and strategic vendor management .

About you

• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making .
• Proven leadership experience in billings and order management, including directly managing team members and leading offshore vendor operations .
• Functional expertise with consumption-based billing models, including metered usage, overages, and committed structures .
• Experience supporting multi-billion dollar enterprise accounts, channel partners, and resellers in a fast-paced software or SaaS environment .
• Solid understanding of financial platform tools such as Zuora Billing, Zuora Revenue (RevPro), NetSuite, Salesforce CPQ, or Metronome .
• Familiarity with revenue recognition concepts (such as ASC 606) and SOX control environments .
• Strong adaptability with a track record of driving clarity and structure in fast-paced or ambiguous environments .
• Strong collaboration and communication skills, with a track record of partnering effectively with cross-functional stakeholders .

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is criti cal to helping us achieve our mission.

What we'll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission . We belie ve that compensation should be reflective of the value you create relative to the market value of your role . To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check our selves and conduct a yearly pay equity audit . For this role, the estimated base salary range is between $121,000 - $138,000 . The actual base salary wi ll vary based on various factors, including market and individual qualific ations objectively assessed during the interview process . The listed range above is a guideline, and the base salary range f or this role may be modified . In addition to base salary, your compen sation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits .