Senior Gift Operations Leader (Enterprise & Compliance)

Lifespan; Town of Providence (NY); On-site; USD 100,000 - 165,000; Full time

Job summary

Brown University Health seeks a leader to run enterprise gift administration, ensuring gifts are processed accurately, reconciled timely, and compliant with donor intent and accounting standards. You will establish service standards, coach staff, and partner with Finance to deliver reliable financial reporting.

Responsibilities include gift intake, CRM processing, and maintaining controls; you will oversee aging reports, risk assessment, and ensure smooth fund administration across campaigns and

Qualifications

• 5+ years of advancement services, gift administration, finance, or accounting experience.
• Strong understanding of gift processing, financial controls, and nonprofit compliance.

Responsibilities

• Lead enterprise gift administration operations, including gift intake and handling, CRM processing, adjustments, reconciliation, documentation, and financial controls.
• Develop policies, procedures, quality assurance standards, and service level expectations in partnership with Data staff.
• Serve as primary liaison with Finance regarding reconciliation, audits, fund administration, and gift compliance.
• Produce and maintain Pledge Aging reports for review with fundraisers to assess risk and write off needs in accordance with financial policies.
• Oversee funds, campaigns, and appeals creation needs in CRM for accurate and timely entry of gifts.
• Monitor workload, staffing, service levels, and departmental performance metrics.
• Identify opportunities to improve efficiency, automation, and operational quality.
• Recruit, coach, and develop gift administration staff.
• Other duties as assigned.

Skills

Gift processing

Financial controls

Nonprofit compliance

Leadership

Process improvement

Tools

CRM system

Data reporting

Job description

Brown University Health seeks a leader to run enterprise gift administration, ensuring gifts are processed accurately, reconciled timely, and compliant with donor intent and accounting standards. You will establish service standards, coach staff, and partner with Finance to deliver reliable financial reporting.

Responsibilities include gift intake, CRM processing, and maintaining controls; you will oversee aging reports, risk assessment, and ensure smooth fund administration across campaigns and