Director, Enterprise Donor Stewardship & Engagement

Rhode Island Hospital; Providence (RI); On-site; USD 110,000 - 182,000; Full time

Job summary

Brown University Health seeks a senior leader to develop and manage the enterprise donor stewardship program across the system. You will align standards for acknowledgements, recognition, naming opportunities, and stewardship reporting, while ensuring concierge services and donor appreciation are integrated with frontline fundraising teams.

You will oversee stewardship reporting, inventory, and tracking, lead donor concierge services at events, and collaborate with Leadership Giving to

Qualifications

• 7+ years of advancement, stewardship, donor relations, or fundraising support experience.
• Demonstrated experience managing donor stewardship programs and leading teams.

Responsibilities

• Develop and manage Brown Health's enterprise donor stewardship program.
• Align and manage standards for acknowledgements, recognition, naming opportunities, stewardship reporting, concierge services, and donor appreciation across the system.
• Partner with frontline fundraisers to implement customized stewardship strategies for major and principal donors.
• Oversee stewardship reporting and recognition fulfillment.
• Manage donor recognition inventory, naming opportunities, and stewardship tracking.
• Lead donor concierge services, phone support, and stewardship presence at fundraising events.
• Partner with Leadership Giving to strengthen grateful patient program and stewardship.
• Develop departmental policies, procedures, and service standards while coaching and developing staff.

Job description

Brown University Health seeks a senior leader to develop and manage the enterprise donor stewardship program across the system. You will align standards for acknowledgements, recognition, naming opportunities, and stewardship reporting, while ensuring concierge services and donor appreciation are integrated with frontline fundraising teams.

You will oversee stewardship reporting, inventory, and tracking, lead donor concierge services at events, and collaborate with Leadership Giving to