Gift Operations Lead — Compliance & Reconciliation

Rhode Island Hospital; Providence (RI); Sur place; USD 100 000 - 165 000; Plein temps

Résumé du poste

Brown University Health seeks a senior leader to manage its enterprise gift administration program, ensuring precise gift entry, reconciliation, and donor-intent compliance. The role drives service standards and quality controls to support timely reporting and financial transparency.

Ideal candidates bring 5+ years in advancement services or related finance roles, with a proven ability to lead teams, optimize processes, and maintain nonprofit compliance.

Qualifications

• 5+ years of advancement services, gift administration, finance, or accounting experience.
• Strong understanding of gift processing, financial controls, and nonprofit compliance.

Responsabilités

• Lead enterprise gift administration operations: gift intake and handling, CRM processing, adjustments, reconciliation, documentation, and financial controls.
• Develop policies, procedures, quality assurance standards, and service level expectations in partnership with Data staff.
• Serve as primary liaison with Finance regarding reconciliation, audits, fund administration, and gift compliance.
• Produce and maintain Pledge Aging reports for review with fundraisers to assess risk and write off needs in accordance with financial policies.
• Oversee funds, campaigns, and appeals creation needs in CRM for accurate and timely entry of gifts.
• Monitor workload, staffing, service levels, and departmental performance metrics.
• Identify opportunities to improve efficiency, automation, and operational quality.
• Recruit, coach, and develop gift administration staff.
• Other duties as assigned.

Connaissances

Gift administration

Advancement services

Finance

Description du poste

Brown University Health seeks a senior leader to manage its enterprise gift administration program, ensuring precise gift entry, reconciliation, and donor-intent compliance. The role drives service standards and quality controls to support timely reporting and financial transparency.

Ideal candidates bring 5+ years in advancement services or related finance roles, with a proven ability to lead teams, optimize processes, and maintain nonprofit compliance.