Director of Donor Stewardship & Engagement

Brown University Health; Providence (RI); On-site; USD 110,000 - 182,000; Full time

Job summary

Brown University Health seeks a seasoned donor stewardship leader to design and manage the enterprise donor stewardship program across the system, ensuring timely acknowledgments, recognition, naming opportunities, and donor appreciation.

Responsibilities include aligning standards, partnering with frontline fundraisers, overseeing reporting and stewardship fulfillment, and coaching staff to achieve service excellence in major and principal gifts. Location: Providence, RI; standard daytime hours.

Qualifications

• 7+ years of advancement, stewardship, donor relations, or fundraising support experience.
• Demonstrated experience managing donor stewardship programs and leading teams.

Responsibilities

• Develop and manage Brown Health's enterprise donor stewardship program.
• Align and manage standards for acknowledgements, recognition, naming opportunities, stewardship reporting, concierge services, and donor appreciation across the system.
• Partner with frontline fundraisers to implement customized stewardship strategies for major and principal donors.
• Oversee stewardship reporting and recognition fulfillment.
• Manage donor recognition inventory, naming opportunities, and stewardship tracking.
• Lead donor concierge services, phone support, and stewardship presence at fundraising events.
• Partner with Leadership Giving to strengthen grateful patient program and stewardship.
• Develop departmental policies, procedures, and service standards while coaching and developing staff.

Skills

Donor relations

Leadership

Team management

Program development

Stewardship

Job description

Brown University Health seeks a seasoned donor stewardship leader to design and manage the enterprise donor stewardship program across the system, ensuring timely acknowledgments, recognition, naming opportunities, and donor appreciation.

Responsibilities include aligning standards, partnering with frontline fundraisers, overseeing reporting and stewardship fulfillment, and coaching staff to achieve service excellence in major and principal gifts. Location: Providence, RI; standard daytime hours.