Senior GFCO Program Lead - Remote-First, Impact & Automation

Coinbase, Inc.; Phoenix (AZ); Hybrid; USD 131,000 - 154,000; Full time

Job summary

Coinbase, Inc. is seeking a Senior Strategic Program Lead within GFCO to own complex, cross-functional compliance programs end-to-end, partnering with Compliance Tech, EAA, Analytics, and Legal.

You will translate regulatory obligations into scalable roadmaps, charter documents, and governance frameworks, while safeguarding customers and optimizing operational efficiency. The role demands 6+ years in program or project management, AML/CFT knowledge, and hands-on experience with Asana, Jira,

Qualifications

• 6+ years of program or project management experience, incl. 3+ years in financial crimes compliance.
• Ability to drive large-scale programs with minimal guidance in regulated environments.
• Deep AML/CFT program operations knowledge (SAM/TMS, EDD, Screening, SAR workflows).
• Experience with constrained Known Problem / Unknown Solution environments.

Responsibilities

• Own end-to-end program strategy, planning, and execution for one or more complex GFCO compliance program areas (e.g., SAM/CAR automation, EDD volume reduction, Complaints, Operations, New Jurisdictions & Launches)
• Develop and drive program charters, roadmaps, and governance frameworks for long-tail, multi-constraint programs, including those with external regulatory commitments
• Lead cross-functional delivery across XFN teams (Compliance Tech, EAA, Ops, WFM, Legal, Analytics) and drive alignment at the Director+ level
• Translate regulatory obligations, operational gaps, and model performance signals into actionable, prioritized program strategies using an Eliminate → Optimize → Automate framework
• Support launch readiness for new products, jurisdictions, and entity expansions, ensuring AML obligation mapping, tooling updates, procedural guidance, volume sizing, and training content are completed before go-live
• Proactively identify and resolve program risks, manage competing priorities with transparent trade-off recommendations to GFCO leadership, and ensure no surprises at regulatory examinations
• Drive WFM-vetted cost savings projections across automation and operational efficiency initiatives, and maintain accountability for reporting only confirmed actuals
• Own intake discipline for your program area — ensuring all automation requests, tooling changes, and resource asks enter through formal intake channels with documented requirements and testing plans
• Author and maintain high-quality strategy and decision documents (P/PSs, RAPIDs, charters) that inform Director/VP-level decision-making
• Manage the feedback loop between automation outputs, QC findings, alert productivity data, and investigator feedback, driving continuous improvement in both the automation model and upstream alerting systems
• Lead Code Yellow-equivalent responses within GFCO (e.g., major lookback events, regulatory deadline responses, Sev2 volume surges)

Skills

Program management

Stakeholder management

Strategy & storytelling

Regulatory domain knowledge

Communication

Education

Bachelor's degree

Tools

Asana

Jira

Smartsheet

Looker

Snowflake

Google Sheets

Job description

Coinbase, Inc. is seeking a Senior Strategic Program Lead within GFCO to own complex, cross-functional compliance programs end-to-end, partnering with Compliance Tech, EAA, Analytics, and Legal.

You will translate regulatory obligations into scalable roadmaps, charter documents, and governance frameworks, while safeguarding customers and optimizing operational efficiency. The role demands 6+ years in program or project management, AML/CFT knowledge, and hands-on experience with Asana, Jira,