Senior Genesys IVR Java Developer

Infosys; Charlotte (NC); On-site; USD 76,000 - 127,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) plan

Paid holidays and PTO

Job summary

Infosys is seeking a Technology Consultant 2 to contribute to requirements, design discussions, coding, and testing within the CMT unit. The role emphasizes end-to-end SDLC involvement, system reliability, and knowledge sharing across projects.

The position requires 8+ years of experience, strong Java skills, IVR expertise, and familiarity with Genesys platforms. Travel may be required, with competitive compensation and comprehensive benefits.

Qualifications

• 8+ years of hands-on software application development experience.
• Strong Java development expertise.
• Experience in IVR application development.
• Full-stack application development experience.
• Genesys IVR platform knowledge.

Responsibilities

• Contribute to requirements elicitation and document business requirements.
• Facilitate design discussions and document design decisions for development teams.
• Participate in coding and integrate features while maintaining stability.
• Conduct code reviews and maintain code repositories.
• Implement test strategies and coordinate bug fixes to ensure quality.
• Develop user training, documentation, and support frameworks.

Skills

Java development

IVR development

Full-stack development

Genesys IVR

Java Spring Boot & Microservices

Education

Bachelor's degree

Tools

REST API

AWS/Azure

CI/CD (Jenkins/GitHub/GitLab)

Job description

Infosys is seeking a Technology Consultant 2 to contribute to requirements, design discussions, coding, and testing within the CMT unit. The role emphasizes end-to-end SDLC involvement, system reliability, and knowledge sharing across projects.

The position requires 8+ years of experience, strong Java skills, IVR expertise, and familiarity with Genesys platforms. Travel may be required, with competitive compensation and comprehensive benefits.