Senior General Liability Claims Strategist

Frank Winston Crum Insurance; Clearwater (FL); On-site; USD 63,000 - 83,000; Full time

Benefits offered by this job

Health Insurance

Dental and Vision Insurance

Short‑term disability

401(k) with 100% match up to 4%

Paid time off

Education benefit program

PTO cash out

Tickets at Work

Employee referral programs

Disaster relief fund

Job summary

Frank Winston Crum Insurance is seeking a Sr. GL Claims Representative in Florida to adjust low-to-moderately complex general liability claims.

The role emphasizes coverage interpretation, strategy, and timely resolutions, including occasional litigation support. Candidates should have 5+ years of adjusting commercial liability and hold Florida and/or Texas Public Adjuster licenses, with a college degree preferred.

Qualifications

• Five (5) or more years of experience in adjusting commercial liability claims, with a proven record of increasing responsibility, appropriate claim outcomes and excellent customer service is required.
• College degree preferred, high school diploma or equivalent needed.
• Must hold Proper Public Adjuster licenses in Florida and/or Texas and other states with the ability to obtain additional licenses as needed.

Responsibilities

• Investigates, evaluates and resolves an inventory of low to moderately complex general liability claims, some may be litigated and involve large property damage, bodily injury and construction defect type claims.
• Analyses policy language and loss facts to reach coverage decisions and communicates the company’s position.
• Negotiates settlements in good faith to achieve fair outcomes.
• Provides clear, professional written communications to insureds, claimants, attorneys and agents.
• Reserves and documents damages; escalates cases with potential exposure beyond authority.
• Manages litigated claim files from inception to closure and collaborates with defense counsel on action plans.
• Negotiate the duty to defend and indemnify with liable insurers when appropriate.
• Retains experts and vendors to optimize claim outcomes while managing costs.
• Maintains timely file notes and produces reports including large loss notifications.

Skills

General liability claims

Litigation management

Communication skills

Negotiation

Public Adjuster license (FL/TX)

Education

College degree preferred

High school diploma or equivalent

Job description

Frank Winston Crum Insurance is seeking a Sr. GL Claims Representative in Florida to adjust low-to-moderately complex general liability claims.

The role emphasizes coverage interpretation, strategy, and timely resolutions, including occasional litigation support. Candidates should have 5+ years of adjusting commercial liability and hold Florida and/or Texas Public Adjuster licenses, with a college degree preferred.