Senior GenAI Engineer for ServiceNow Solutions

Deloitte France

Minneapolis (MN)

On-site

USD 156,000 - 307,000

Full time

14 days+
Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Deloitte seeks a Senior ServiceNow Forward Deployed Engineer to prototype and deliver GenAI-enabled solutions for clients. You will work with senior client teams to translate business problems into high-impact AI deployments, mentor other engineers, and drive end-to-end value from design through delivery.

You will build scalable AI platforms, contribute reusable assets, and coach stakeholders on platform capabilities while managing expectations and long-term engagement success.

Qualifications

  • Bachelor's degree (or equivalent) in Computer Science, Data Science or Engineering.
  • 5+ years of experience in software engineering, data engineering, data science, or analytics engineering.
  • 1+ years of hands-on experience building and deploying GenAI/LLM-powered solutions in client or production environments
  • 1+ years of experience leading project workstreams/engagements and translating business problems into AI solutions
  • 1+ years of experience building reliable, maintainable, and well-documented code
  • Ability to travel 50%, on average, based on the work you do and the clients and industries you serve
  • Limited immigration sponsorship may be available
  • 8+ years of technology implementation experience
  • 6+ years of ServiceNow implementation experience
  • 4+ years of team lead experience
  • Proposal/RFP/sales experience
  • Experience across ServiceNow applications and modules
  • CAD
  • Experience delivering ServiceNow GenAI/agentic solutions (Now Assist, AI Agents) and familiarity with AI governance tooling such as ServiceNow AI Control Tower; exposure to Moveworks a plus
  • Proven ability to architect scalable, best-practice ServiceNow solutions across Flow Designer, Integration Hub, Service Portal, App Engine, and the Now Platform APIs. ServiceNow SDK experience with Claude and/or GitHub is a plus
  • Working knowledge of the ServiceNow roadmap and release cycles, with the ability to advise clients on upgrade paths and new capability adoption
  • Demonstrated use of Claude Code to accelerate delivery, including agentic multi-file workstreams, CLAUDE.md project memory, MCP server integrations, and parallel subagents for concurrent work such as feature development, test generation, and security review
  • Experience configuring Claude Code hooks to enforce pre- and post-tool quality, compliance, and security guardrails
  • Experience upskilling engineering teams on agentic coding practices, including context management, CLAUDE.md authoring, prompt engineering, subagent orchestration, and MCP integration

Responsibilities

  • Embed with clients to identify business needs and translate GenAI use cases into solutions.
  • Partner with leaders, product owners, architects, and engineers to align priorities and delivery.
  • Lead working sessions to shape solutions and drive client outcomes.
  • Prototype and deliver working AI solutions using industry expertise.
  • Mentor newer team members within an FDE pod.
  • Coach client teams on platform capabilities and AI enablement, building trusted relationships.

Skills

GenAI/LLM
ServiceNow
Cloud computing
Client engagement
Prototyping
Mentoring
CI/CD
Architecture
CAD
Claude Code

Education

Bachelor's degree in Computer Science, Data Science or Engineering

Tools

CAD
Now Assist
AI Control Tower
ServiceNow APIs

Job description

Deloitte seeks a Senior ServiceNow Forward Deployed Engineer to prototype and deliver GenAI-enabled solutions for clients. You will work with senior client teams to translate business problems into high-impact AI deployments, mentor other engineers, and drive end-to-end value from design through delivery.

You will build scalable AI platforms, contribute reusable assets, and coach stakeholders on platform capabilities while managing expectations and long-term engagement success.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Senior GenAI ServiceNow FDE | Enterprise AI Solutions
Senior GenAI ServiceNow FDE | Enterprise AI Solutions

Deloitte France • San Francisco (CA)

On-site
USD 156,000 - 307,000
GenAI-Driven ServiceNow FDE | Enterprise AI Solutions
GenAI-Driven ServiceNow FDE | Enterprise AI Solutions

Deloitte France • San Francisco (CA)

On-site
USD 135,000 - 265,000
Senior Applied AI Engineer - GenAI & ServiceNow
Senior Applied AI Engineer - GenAI & ServiceNow

Deloitte France • United States

On-site
USD 113,000 - 232,000
Senior GenAI Deployment Lead for Enterprise Clients
Senior GenAI Deployment Lead for Enterprise Clients

Deloitte France • Indianapolis (IN)

Hybrid
USD 224,000 - 373,000
Senior Field AI Engineer for Enterprise GenAI Deployments
Senior Field AI Engineer for Enterprise GenAI Deployments

ServiceNow • Santa Clara (CA)

On-site
USD 201,000 - 352,000
Senior GenAI Engineer — Enterprise AI Delivery Lead
Senior GenAI Engineer — Enterprise AI Delivery Lead

Deloitte France • Indianapolis (IN)

On-site
USD 156,000 - 307,000
Senior Forward-Deployed AI Solutions Engineer (Remote)
Senior Forward-Deployed AI Solutions Engineer (Remote)

Worky • Santa Clara (CA)

On-site
USD 201,000 - 352,000
Senior Forward-Deployed AI Engineer for Enterprise GenAI
Senior Forward-Deployed AI Engineer for Enterprise GenAI

Remote Worker LTD. • United States

Hybrid
USD 180,000 - 230,000
Global Forward-Deployed AI Engineer – ServiceNow
Global Forward-Deployed AI Engineer – ServiceNow

Atos SE • Town of Poland (NY)

Hybrid
USD 48,072 - 80,121
Hybrid work model
Private medical care
Certifications and courses
+1
Lead Applied AI Engineer II: GenAI on ServiceNow
Lead Applied AI Engineer II: GenAI on ServiceNow

Deloitte France • New York (NY)

On-site
USD 113,000 - 232,000