GenAI-Driven ServiceNow FDE | Enterprise AI Solutions

Deloitte France

San Francisco (CA)

On-site

USD 135,000 - 265,000

Full time

14 days+
Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Job summary

Deloitte is seeking a Forward Deployed Engineer (ServiceNow) to partner with clients and deliver GenAI-enabled solutions at enterprise scale. You will prototype, build, and deploy working AI-driven outcomes alongside senior client and internal teams.

You will mentor junior engineers, contribute reusable assets, and help shape solutions across architecture, testing, CI/CD, and documentation, while balancing cost, latency, and risk.

Qualifications

  • Bachelor's degree in Computer Science, Data Science or Engineering.
  • 3+ years of software/data engineering or analytics engineering experience.
  • 1+ years building GenAI/LLM-powered solutions in client/production settings.
  • 1+ years leading projects and translating business problems into AI solutions.
  • 1+ years of reliable, maintainable code and documentation.
  • Ability to travel 50% on average.
  • 4+ years of ServiceNow IT consulting or industry experience.
  • 3+ years of large technology engagements.
  • 2 full life cycle ServiceNow implementations.
  • Team lead experience and CAD certification.
  • Familiarity with Now Assist, AI Agents, and Claude ecosystem.
  • Hands-on ServiceNow development across Flow Designer, Integration Hub, Service Portal, App Engine, and Now Platform APIs.

Responsibilities

  • Embed with clients to identify business needs and translate GenAI use cases into solutions.
  • Partner with leaders and engineers to align priorities and delivery.
  • Lead sessions to shape solutions and drive outcomes.
  • Prototype and deliver AI solutions using industry expertise and emerging capabilities.
  • Mentor newer team members within an FDE pod.
  • Build AI-enabled solutions, agentic platforms, and workflows across enterprise AI platforms.
  • Develop scalable engineering patterns, tool-use approaches, and human-in-the-loop controls.
  • Deliver production-quality code with testing, CI/CD, logging, and documentation.
  • Design extensible functionality and support sprint sizing.
  • Create reusable assets including code, prompt libraries, runbooks, and reference implementations.

Skills

Team lead experience
Client engagement
Problem solving
Mentoring
Fast delivery
Communication with stakeholders

Education

Bachelor's degree in Computer Science, Data Science or Engineering
CAD Certification

Tools

ServiceNow development
Flow Designer
Integration Hub
Service Portal
App Engine
Now Platform APIs
Claude Code
GitHub/Jira

Job description

Deloitte is seeking a Forward Deployed Engineer (ServiceNow) to partner with clients and deliver GenAI-enabled solutions at enterprise scale. You will prototype, build, and deploy working AI-driven outcomes alongside senior client and internal teams.

You will mentor junior engineers, contribute reusable assets, and help shape solutions across architecture, testing, CI/CD, and documentation, while balancing cost, latency, and risk.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Senior GenAI ServiceNow FDE | Enterprise AI Solutions
Senior GenAI ServiceNow FDE | Enterprise AI Solutions

Deloitte France • San Francisco (CA)

On-site
USD 156,000 - 307,000
Senior GenAI Engineer for ServiceNow Solutions
Senior GenAI Engineer for ServiceNow Solutions

Deloitte France • Minneapolis (MN)

On-site
USD 156,000 - 307,000
GenAI-Savvy ServiceNow FDE for Client Impact
GenAI-Savvy ServiceNow FDE for Client Impact

Deloitte France • Indianapolis (IN)

Hybrid
USD 135,000 - 265,000
Senior GenAI Deployment Lead for Enterprise Clients
Senior GenAI Deployment Lead for Enterprise Clients

Deloitte France • Indianapolis (IN)

Hybrid
USD 224,000 - 373,000
Senior GenAI Engineer — Enterprise AI Delivery Lead
Senior GenAI Engineer — Enterprise AI Delivery Lead

Deloitte France • Indianapolis (IN)

On-site
USD 156,000 - 307,000
Senior GenAI FDE Lead — Enterprise AI Delivery
Senior GenAI FDE Lead — Enterprise AI Delivery

Deloitte France • San Francisco (CA)

Hybrid
USD 224,000 - 373,000
Senior Applied AI Engineer - GenAI & ServiceNow
Senior Applied AI Engineer - GenAI & ServiceNow

Deloitte France • United States

On-site
USD 113,000 - 232,000
Senior Field AI Engineer for Enterprise GenAI Deployments
Senior Field AI Engineer for Enterprise GenAI Deployments

ServiceNow • Santa Clara (CA)

On-site
USD 201,000 - 352,000
Global Forward-Deployed AI Engineer – ServiceNow
Global Forward-Deployed AI Engineer – ServiceNow

Atos SE • Town of Poland (NY)

Hybrid
USD 48,072 - 80,121
Hybrid work model
Private medical care
Certifications and courses
+1
Senior Forward-Deployed AI Engineer for Enterprise GenAI
Senior Forward-Deployed AI Engineer for Enterprise GenAI

Remote Worker LTD. • United States

Hybrid
USD 180,000 - 230,000