Senior Functional Operations Lead

Southwest Power Pool, Inc.; Little Rock (AR); Hybrid; USD 112,000 - 146,000; Full time

Benefits offered by this job

Relocation bonus

Hybrid work environment

Excellent medical plans

401(k) with employer match and pension

Job summary

Southwest Power Pool, Inc. seeks a Lead Functional Coordinator to provide technical expertise to real-time operations staff, with leadership and mentoring of operators across shifts. This role emphasizes high discretion and informed decision-making in stressful situations.

The position supports operational reporting, events analysis, and collaboration with multiple departments to ensure safety, reliability, and efficiency of the grid, including continuous process improvements.

Qualifications

• 12 years of relevant industry experience with no degree.
• 10 years of relevant industry experience with a Bachelor’s degree.
• 9 years of relevant industry experience with an undergraduate degree specific to electrical power system operations.
• NERC RC Certification within 90 Days Required.

Responsibilities

• Lead the analysis and working group support for the Integrated Marketplace, Balancing Authority, Reliability, Tariff/Scheduling.
• Provide SME support for customer relations and other functional areas within SPP on Integrated Marketplace, Balancing Authority, Reliability, Tariff/Scheduling.
• Coordinate with Functional Analysts to prepare reports for FERC, NERC, SPP, MRO, WECC, SOC1, etc.
• Perform or contribute to Root Cause Analysis studies of operational events to maximize benefits.
• Collaborate with Operations staff to identify issues and improve processes and reduce risks.
• Maintain BA specific process and procedure documents reflecting best practices.

Skills

Leadership

Communication

Education

Bachelor’s degree in electrical power system operations

Undergraduate degree related to electrical power system operations

NERC RC Certification

Job description

Southwest Power Pool, Inc. seeks a Lead Functional Coordinator to provide technical expertise to real-time operations staff, with leadership and mentoring of operators across shifts. This role emphasizes high discretion and informed decision-making in stressful situations.

The position supports operational reporting, events analysis, and collaboration with multiple departments to ensure safety, reliability, and efficiency of the grid, including continuous process improvements.