Senior Full-Stack AI Engineer - Agentic Systems

Genesys Cloud Services, Inc.; Virginia Beach (VA); On-site; USD 116,000 - 203,000; Full time

Job summary

Genesys seeks a Sr. Software Engineer, Full Stack, to build AI-powered experiences on Genesys Cloud. You will shape agentic AI applications, bridging product ideas and production, across React/TypeScript frontends and backend services.

Collaborate with teams to deploy reliable, scalable AI features in real-world environments. You will influence how agentic systems are designed, evaluated, and deployed, contributing to patterns in LLM-driven systems with strong growth exposure in enterprise SaaS

Qualifications

• Approximately 5+ years of professional software engineering experience.
• Hands on experience building with large language models, including tool calling, structured outputs, retrieval augmented generation, and evaluation techniques.
• Familiarity with agentic system design, including multi step reasoning, autonomous tool usage, planning structures, and associated failure modes.
• Experience deploying and operating services in AWS environments, with working knowledge of services such as Lambda, ECS, Fargate, or similar.
• Demonstrated ownership mindset with the ability to self direct, execute, and deliver results in ambiguous environments.

Responsibilities

• Own end to end delivery of AI driven features, from problem framing through design, development, deployment, and continuous iteration in production
• Design and build agentic systems that plan, reason, and act using tools and APIs, improving reliability, safety, and observability of LLM powered applications
• Develop full stack solutions across React and TypeScript frontends, backend services, and LLM integration layers to deliver cohesive user and system experiences
• Translate ambiguous customer problems into scalable product solutions by partnering with product, solution consultants, and enterprise stakeholders
• Build and enhance evaluation frameworks that measure quality, cost, latency, and robustness of AI systems under real world conditions
• Drive experimentation cycles by rapidly prototyping, testing hypotheses, and iterating based on measurable outcomes

Skills

LLM development

Agentic system design

Ownership mindset

Full stack development

AWS services

Tools

AWS Lambda

AWS ECS

AWS Fargate

LangGraph

CrewAI

Job description

Genesys seeks a Sr. Software Engineer, Full Stack, to build AI-powered experiences on Genesys Cloud. You will shape agentic AI applications, bridging product ideas and production, across React/TypeScript frontends and backend services.

Collaborate with teams to deploy reliable, scalable AI features in real-world environments. You will influence how agentic systems are designed, evaluated, and deployed, contributing to patterns in LLM-driven systems with strong growth exposure in enterprise SaaS