Senior Fulfillment Ops Leader - Lean & People

Amazon; Union City (GA); On-site; USD 135,000 - 183,000; Full time

Benefits offered by this job

RSUs

Job summary

Amazon in Union City, GA is seeking a Sr. Operations Manager to own budget, people development and site objectives. You will lead a team of Operations and Area Managers, coach staff and build leadership bench strength while ensuring safety, quality and customer experience.

The role involves driving Lean initiatives, setting clear performance expectations and collaborating with HR, Finance, Facilities, Safety and IT to secure resources. Base salary and RSUs are included.

Qualifications

• Bachelor's degree or equivalent.
• Direct management experience, including a salaried workforce, in manufacturing, production, distribution, or logistics.
• Experience with performance metrics, process improvement, and Lean methodologies.
• Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations.
• Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays.

Responsibilities

• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Skills

Leadership

Lean methodologies

Education

Bachelor's degree or equivalent

Job description

Amazon in Union City, GA is seeking a Sr. Operations Manager to own budget, people development and site objectives. You will lead a team of Operations and Area Managers, coach staff and build leadership bench strength while ensuring safety, quality and customer experience.

The role involves driving Lean initiatives, setting clear performance expectations and collaborating with HR, Finance, Facilities, Safety and IT to secure resources. Base salary and RSUs are included.