Senior Fulfillment Operations Leader

ALO; Memphis (TN); On-site; USD 110,000 - 160,000; Full time

Job summary

Alo is seeking a senior Operations leader to run fulfillment center activities, optimize throughput, and deliver on-time orders. You will lead multiple shifts, coach managers, and drive cost control while maintaining safety and quality.

You will partner with IT, engineering, and HR to implement Lean improvements, staffing plans, and peak season execution, ensuring SLA achievement and continuous performance gains.

Qualifications

• Experience leading large teams in a multi-shift environment.
• 5–8+ years of progressive operations leadership experience in e-commerce, fulfillment, or high-volume distribution.

Responsibilities

• Lead daily operations across inbound receiving, put-away, picking, packing, shipping, and returns.
• Own operational KPIs such as units per hour, order accuracy, on-time ship rate, and cycle time.
• Drive Lean, Six Sigma, and Kaizen initiatives to improve speed, quality, and cost.
• Partner with IT and engineering teams to resolve system issues and improve throughput.
• Manage departmental labor and operating costs within budget.

Skills

Execution speed

Data-driven

Leadership

Communication

Education

Bachelor’s degree in supply chain, Operations, Business, or Engineering

Tools

WMS

Labor management systems

Job description

Alo is seeking a senior Operations leader to run fulfillment center activities, optimize throughput, and deliver on-time orders. You will lead multiple shifts, coach managers, and drive cost control while maintaining safety and quality.

You will partner with IT, engineering, and HR to implement Lean improvements, staffing plans, and peak season execution, ensuring SLA achievement and continuous performance gains.