Fulfillment Operations Leader (Lean & People)

Alo; North East (MD); On-site; USD 90,000 - 130,000; Full time

Job summary

Alo is seeking an Operations Manager to lead an on-site operations team across inbound, pick/pack, outbound shipping, and inventory controls. You will drive continuous improvement and lean behavior to support service levels and cost targets.

You will manage day-to-day plant operations, develop direct reports, schedule shifts (including possible second shift and weekend/donut shifts), and partner with leadership to deliver KPI-driven performance and safe, productive workplaces.

Qualifications

• Bachelor’s degree strongly preferred; HS/Diploma acceptable.
• 2+ years progressive operations management experience.
• Experience leading up to 100 associates.
• Lean/Six Sigma or CI certification preferred.

Responsibilities

• Accountable to client SLA agreements and site-specific targets.
• Create and manage day-to-day operational strategy for safe, productive campus.
• Develop direct reports and oversee shift directives for efficiency.
• Lead performance management and evaluate staff.
• Oversee quality assurance and KPI-driven improvements.
• Promote continuous improvement and lean culture in value stream.
• Coordinate resources to improve safety, quality, and cost.
• Ensure SOPs and training programs are current and effective.

Skills

Leadership

Lean

Six Sigma

Data analysis

Budgeting

Coaching

Communication

Education

Bachelor's degree

HS Diploma or GED

Tools

Excel

ERP systems

Job description

Alo is seeking an Operations Manager to lead an on-site operations team across inbound, pick/pack, outbound shipping, and inventory controls. You will drive continuous improvement and lean behavior to support service levels and cost targets.

You will manage day-to-day plant operations, develop direct reports, schedule shifts (including possible second shift and weekend/donut shifts), and partner with leadership to deliver KPI-driven performance and safe, productive workplaces.