Senior Fulfillment Operations Leader

Amazon; Cranbury Township (NJ); On-site; USD 135,000 - 183,000; Full time

Job summary

Amazon in Cranbury, NJ is seeking a Senior Operations Manager to lead a site-wide team, drive budgetary results, people development, and performance objectives across inbound and outbound flows.

You will mentor Operations and Area Managers, implement Lean initiatives, and partner with HR, Finance, Safety and IT to ensure safety, quality, and a superior customer experience in a large, multi-shift Fulfillment Center.

Qualifications

• Bachelor's degree or equivalent required.
• 7+ years direct management experience in manufacturing, production or distribution.
• Experience with staffing lifecycle: interviewing, hiring, performance management, promotions and termination.
• Experience with performance metrics, process improvement and Lean techniques.

Responsibilities

• Drive quality initiatives and Lean process improvements to meet business plans.
• Oversee safety, quality and performance and customer experience for inbound/outbound operations.
• Set and clarify requirements for Operations and Area Managers; measure performance.
• Leverage staff to source and implement improvement ideas across the area.
• Share best practices across departments, shifts and network; coordinate cross-functional support.

Skills

Leadership

Staffing lifecycle

Lean techniques

Performance management

Education

Bachelor's degree

Engineering/Operations related field

MBA (preferred)

Job description

Amazon in Cranbury, NJ is seeking a Senior Operations Manager to lead a site-wide team, drive budgetary results, people development, and performance objectives across inbound and outbound flows.

You will mentor Operations and Area Managers, implement Lean initiatives, and partner with HR, Finance, Safety and IT to ensure safety, quality, and a superior customer experience in a large, multi-shift Fulfillment Center.