Senior Fulfillment Center Operations Leader

Amazon Inc.; Memphis (TN); On-site; USD 150,000 - 202,000; Full time

Benefits offered by this job

Health insurance

RSUs

Job summary

Amazon.com Services LLC in Memphis, TN seeks a Site Leader to oversee functions of a Fulfillment Center, leading a large team of Operations and Area Managers to achieve operational excellence.

You will manage budgets, forecast labor and peak-season needs, and drive continuous improvement across safety, quality, and productivity while mentoring leaders and partnering with HR, Finance, Safety, IT and other teams. This role offers significant career potential within Amazon's global network.

Qualifications

• Bachelor's degree or Advanced Degree.
• 7+ years of Global Supply Chain, Manufacturing, Production/Procurement, Distribution, Logistics or related operations experience.
• Experience leading an operation comprising both salaried and hourly staff of at least 100.

Responsibilities

• Owns and delivers the operational budget for the functional area including safety, productivity, financial and labor planning and goals.
• Provides strategic long-term planning (3, 6, 12 months) including labor rate forecasting and peak-season planning.
• Drives continuous improvement projects to optimize operations and productivity; leverages leaders to implement solutions.
• Networks with other leaders to share process improvements and drive efficiencies and cost savings.
• Establishes objectives and metrics for safety, quality, productivity, and customer experience.
• Sets clear goals for Operations and Area Managers; measures performance and gives feedback.
• Mentors and develops leaders and staff.
• Participates in recruiting to identify associates for promotion and hire.
• Collaborates with HR, Finance, Maintenance Eng, Safety, IT and other leaders to secure support for projects.

Skills

Strategic leadership

Budget management

People development

Operational excellence

Cross-functional collaboration

Recruiting

Education

Bachelor's degree or Advanced Degree

Job description

Amazon.com Services LLC in Memphis, TN seeks a Site Leader to oversee functions of a Fulfillment Center, leading a large team of Operations and Area Managers to achieve operational excellence.

You will manage budgets, forecast labor and peak-season needs, and drive continuous improvement across safety, quality, and productivity while mentoring leaders and partnering with HR, Finance, Safety, IT and other teams. This role offers significant career potential within Amazon's global network.