Senior FSM Implementation Analyst (Remote)

Celerity Consulting Group

United States

Remote

USD 110,000 - 140,000

Full time

14 days+

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Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

401(k) plan

Paid Time Off

Remote work

Professional Development

Charitable Contribution Match

Job summary

Celerity seeks an experienced Technical Analyst to support a complex FSM platform implementation for a utilities client. You will translate business needs into technical specs, support configuration, and ensure thorough testing and delivery across the project team.

The role emphasizes requirements analysis, data mapping, integration planning, and collaborative execution within a cross‑functional delivery team, with remote US work options and travel as required.

Qualifications

7+ years in Technical Analyst or similar delivery role in enterprise software.
Hands‑on FSM platform experience and implementation lifecycle knowledge.
Utilities industry experience preferred, with field operations or asset management context.

Responsibilities

Analyze and document detailed technical and functional FSM requirements with stakeholders.
Translate requirements into technical specs, configuration workbooks, and user stories.
Conduct gap analysis between out-of-the-box FSM capabilities and client needs.
Support solution design, data mapping, and integration requirements.
Configure FSM platform (scheduling, work orders, territories, mobile workflows, dispatch).
Collaborate with developers and architects to ensure builds meet designs and standards.
Assist in data migration, validation, and reconciliation activities.
Develop test plans and lead SIT/UAT cycles with defect management.
Maintain documentation, runbooks, and knowledge transfer materials.
Provide post‑go‑live hypercare support and issue triage.