Senior Front Office & Guest Services Leader

Sage Restaurant Group; Denver, Northern (CO, KY); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Employee Referral Program

Free Monthly RTD EcoPass

Sage Savings Spot Deals

Company-paid short-term disability

Paid FMLA leave

Discounted hotel rates

Medical, Dental, Vision, 401K

Paid time off

Job summary

Sage Hospitality Group is seeking a Front Desk & Guest Services leader for Hilton Denver City Center. You will manage the front office, guest services, security and related areas to meet service and financial goals.

The role requires 3–5 years in a related hospitality position, strong people leadership, and excellent communication. On-site work in Denver includes a comprehensive benefits package and growth opportunities.

Qualifications

• Four-year college degree or equivalent education/experience.
• 3–5 years of related hospitality experience.
• Strong communication and leadership abilities.

Responsibilities

• Assist managing HR functions to attract and develop staff.
• Oversee check-in procedures and front desk operations.
• Manage guest departures and billing at checkout.
• Ensure accurate cash handling and hotel accounting.
• Resolve guest concerns and maintain high service standards.

Skills

People management

Problem solving

Decision making

Communication skills

Supervisory skills

Education

Bachelor’s degree or equivalent

Job description

Sage Hospitality Group is seeking a Front Desk & Guest Services leader for Hilton Denver City Center. You will manage the front office, guest services, security and related areas to meet service and financial goals.

The role requires 3–5 years in a related hospitality position, strong people leadership, and excellent communication. On-site work in Denver includes a comprehensive benefits package and growth opportunities.