Senior Front Office Assistant – Oncology Care

Orlando Health, Inc.; Orlando (FL); On-site; USD 36,000 - 54,000; Full time

Job summary

Orlando Health Cancer Institute Downtown is seeking a Senior Front Office Assistant to support the ambulatory oncology program. The role involves scheduling, medical records handling, referrals coordination, and patient communications to ensure smooth clinic operations at the Downtown Orlando campus.

The position supports a high-volume cancer care environment with standard daytime hours and a focus on accuracy, compliance, and excellent patient service. 8:00am-4:30pm, Monday–Friday, at 1400 S.

Qualifications

• High School diploma or equivalent required.
• Typing speed ~30 wpm and ability to use practice management systems.
• Knowledge of ICD & CPT coding is required.

Responsibilities

• Adheres to policy, procedures, and standards.
• Answer phones, take messages, file lab reports and medical records.
• Performs word processing and spreadsheet data entry.
• Acts as liaison between physician, patient and insurance companies.
• Maintains regular attendance and compliance with policies.

Skills

Multitasking

Phone etiquette

Office administration

Education

High School diploma or equivalent

Typing speed 30 wpm

Knowledge of ICD & CPT

Tools

Practice management software

Job description

Orlando Health Cancer Institute Downtown is seeking a Senior Front Office Assistant to support the ambulatory oncology program. The role involves scheduling, medical records handling, referrals coordination, and patient communications to ensure smooth clinic operations at the Downtown Orlando campus.

The position supports a high-volume cancer care environment with standard daytime hours and a focus on accuracy, compliance, and excellent patient service. 8:00am-4:30pm, Monday–Friday, at 1400 S.