Senior Freight Forwarder & Operations Leader – EN/Mandarin

SUNNY WING LOGISTICS CO; California; On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Performance reward

US social benefits

Annual vacation

On-the-job training

Professional development

Career promotion pathways

Job summary

Sunny Wing Logistics Co seeks an experienced Senior Freight Forwarder Operator in El Monte, CA. The role leads daily operations and ensures compliant, timely import/export activities for global clients.

Responsibilities include bookings, documentation, and carrier liaison, with a focus on accuracy, efficiency, and excellent client communication. The ideal candidate has 3+ years’ US freight experience and bilingual English/Mandarin proficiency.

Qualifications

• Minimum of 3+ years of experience in US local freight operations.
• Fluent in English and Mandarin with strong cross-team communication.
• Proven ability to multitask in a high-volume logistics environment.

Responsibilities

• Booking, milestone tracking, and submissions with tight cut-off times and vessel schedules.
• Drafting and auditing bills of lading and supporting documents for accuracy and compliance.
• Liaising with carriers, trucking firms, warehouses, and headquarters to track goods.
• Resolve operational issues including schedule changes, cargo damage claims, and delays.
• Maintain accurate operation records, run account checks, update delivery status, and respond to customer questions promptly.

Skills

Bilingual English-Mandarin

Document production

Multitasking

Tools

Logistics work systems

Job description

Sunny Wing Logistics Co seeks an experienced Senior Freight Forwarder Operator in El Monte, CA. The role leads daily operations and ensures compliant, timely import/export activities for global clients.

Responsibilities include bookings, documentation, and carrier liaison, with a focus on accuracy, efficiency, and excellent client communication. The ideal candidate has 3+ years’ US freight experience and bilingual English/Mandarin proficiency.