Senior Freight Forwarder Operator

SUNNY WING LOGISTICS CO; California; On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Performance reward

US social benefits

Annual vacation

On-the-job training

Professional development

Career promotion pathways

Job summary

Sunny Wing Logistics Co seeks an experienced Senior Freight Forwarder Operator in El Monte, CA. The role leads daily operations and ensures compliant, timely import/export activities for global clients.

Responsibilities include bookings, documentation, and carrier liaison, with a focus on accuracy, efficiency, and excellent client communication. The ideal candidate has 3+ years’ US freight experience and bilingual English/Mandarin proficiency.

Qualifications

• Minimum of 3+ years of experience in US local freight operations.
• Fluent in English and Mandarin with strong cross-team communication.
• Proven ability to multitask in a high-volume logistics environment.

Responsibilities

• Booking, milestone tracking, and submissions with tight cut-off times and vessel schedules.
• Drafting and auditing bills of lading and supporting documents for accuracy and compliance.
• Liaising with carriers, trucking firms, warehouses, and headquarters to track goods.
• Resolve operational issues including schedule changes, cargo damage claims, and delays.
• Maintain accurate operation records, run account checks, update delivery status, and respond to customer questions promptly.

Skills

Bilingual English-Mandarin

Document production

Multitasking

Tools

Logistics work systems

Job description

Job Description

About the Role:

Sunny Wing Logistics Co is looking for an experienced and detail-driven Senior Freight Forwarder Operator to join our growing team in El Monte, CA. This is an exciting opportunity to take a leadership role in a fast-paced logistics environment where your expertise will directly impact our clients' global trade success. If you thrive on navigating complex import/export regulations and delivering seamless logistics solutions, we want to hear from you!

Responsibilities:

• Booking & Milestone Tracking: Complete all necessary bookings, VGM, and SI submissions, strictly monitoring cut-off times and vessel schedules.
• Documentation & Audit: Draft, review, and audit bills of lading and all supporting shipping documents to ensure accuracy and compliance.
• Network Liaison: Actively track goods until final delivery and maintain seamless liaison with carriers, truck firms, warehouses, and headquarters.
• Problem Resolution: Proactively solve operational challenges, including schedule changes, cargo damage claims, and potential delivery delays.
• Operational Excellence: Maintain precise and complete operation records, conduct regular account checks, update delivery status, and reply to customer questions timely.

Qualifications & Requirements:

• Minimum of 3+ years of experience in US local freight operations.
• Expert-level familiarity with Full Container Load (FCL), Less than Container Load (LCL), and Amazon FBA inbound procedures.
• Highly skilled in professional document production and the use of industry-standard logistics work systems.
• Fluent proficiency in both English and Mandarin, with excellent skills in speaking, listening, reading, and writing for cross-team and client communication.
• Proven capability to multitask effectively and maintain accuracy under busy, high-volume working conditions.

Job Details:

Annual Salary: $70,000 – $95,000

Report to: Operation Supervisor

Benefits:

• Competitive salary and performance reward.
• Standard US social benefits and annual vacation.
• Systematic on-the-job training and professional development opportunities.
• Clear pathways for career promotion within the company.

About Us:

Sunny Wing Logistics Co is a trusted logistics and freight solutions provider based in El Monte, CA, dedicated to delivering efficient, compliant, and cost-effective global trade services. Our clients rely on us for our deep industry knowledge, personalized service, and commitment to getting their cargo where it needs to go — on time and hassle-free. We foster a collaborative and supportive workplace where logistics professionals can grow their careers and make a real impact.