Senior Freight Forwarder, Air Import

DSV Air & Sea Inc.; Plainfield (IN); On-site; USD 52,500 - 71,000; Full time

Job summary

DSV Air & Sea Inc. is seeking a Senior Freight Forwarder in Plainfield, Indiana. This role involves overseeing freight forwarding operations, managing a team, and ensuring efficient delivery of shipments.

The ideal candidate will have a Bachelor's degree in business or logistics, along with 3-5 years of relevant experience. Strong organizational, leadership, and communication skills are essential. The expected base pay range is $52,500-$71,000 annually, based on experience.

Qualifications

• 3-5 years of experience in freight forwarding, logistics, or a related field.
• Experience managing a team and working with clients is preferred.
• Fluency in English is required, knowledge of additional languages is a plus.

Responsibilities

• Manage and oversee all aspects of freight forwarding operations.
• Coordinate with carriers and logistics providers for delivery.
• Prepare shipping and customs documentation as needed.
• Manage and mentor a team of freight forwarders.
• Communicate regularly with clients about shipment status.
• Monitor industry trends and adjust operations accordingly.

Skills

Excellent communication and interpersonal skills

Strong organizational and project management skills

Leadership and team management skills

Problem-solving and analytical skills

Attention to detail and accuracy

Ability to work under pressure and meet tight deadlines

Education

Bachelor's degree in business, logistics, or a related field

Professional certifications in freight forwarding

Tools

Logistics software

Microsoft Office Suite

Job description

Job Overview

Senior Freight Forwarder, Air Import at DSV - Global transport and logistics.

Location: USA - Plainfield, 2363 East Perry Road Plainfield, IN. Division: Air & Sea. Time Type: Full Time.

Job area: Freight Forwarding.

Summary

As a Senior Freight Forwarder, you will be responsible for managing and coordinating all aspects of freight forwarding operations, including arranging shipments, coordinating with carriers and logistics providers, preparing documentation, and ensuring timely delivery. You will oversee a team of freight forwarders and work closely with clients to ensure their shipments are handled efficiently and effectively. You will need to have strong industry knowledge, leadership skills, and excellent communication and organizational abilities.

Duties and Responsibilities

• Manage and oversee all aspects of freight forwarding operations, including shipping, receiving, and inventory management.
• Coordinate with carriers, logistics providers, and customs brokers to ensure timely and efficient delivery of shipments.
• Prepare and process all necessary shipping and customs documentation, including bills of lading, commercial invoices, and customs declarations.
• Manage and mentor a team of freight forwarders, providing training and support as needed.
• Communicate regularly with clients to ensure their shipping needs are being met, and to provide updates on shipment status.
• Monitor industry trends and developments, and adjust operations as needed to stay competitive and meet customer demand.

Educational Background / Work Experience

• A Bachelor's degree in business, logistics, or a related field is required.
• Professional certifications in freight forwarding, such as from the International Air Transport Association (IATA) or the National Customs Brokers and Forwarders Association of America (NCBFAA), may be preferred.
• 3-5 years of experience in freight forwarding, logistics, or a related field.
• Experience managing a team and working with clients is preferred.

Skills & Competencies

Mathematical Skills

• Ability to perform basic mathematical calculations, such as calculating costs and rates.

Other Skills

• Excellent communication and interpersonal skills.
• Strong organizational and project management skills.
• Leadership and team management skills.
• Problem‑solving and analytical skills.
• Attention to detail and accuracy.
• Ability to work under pressure and meet tight deadlines.

Function / Market & Industry Knowledge / Business Acumen / Processes

• Knowledge of air freight logistics and customs regulations.
• Understanding of trade laws and regulations.

Language Skills

• Fluency in English is required.
• Knowledge of additional languages is a plus.

Computer Literacy

• Proficiency in Microsoft Office Suite.
• Experience with logistics software and systems is preferred.

Compensation

Expected base pay range is $52,500-$71,000 per year. Actual compensation will be determined based on job‑related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Benefits

Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

Equal Employment Opportunity

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. DSV reserves the right to defer or close a vacancy at any time.